Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,516 reviews
5 stars
440
4 stars
298
3 stars
261
2 stars
149
1 star
368
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor customer service, and incorrect orders.
Food Quality
Many reviews highlighted cold, stale, or improperly prepared food, with several customers expressing disappointment in the overall quality.
Staff Behavior
There were complaints about staff being inattentive, rude, or unprofessional, with some customers noting employees on their phones instead of assisting customers.
Inconsistent Experience
While some customers had positive experiences with friendly staff and timely service, these were overshadowed by numerous negative reports.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including dirty dining areas and concerns about food safety.
- GGGodspreciousninosOct 30, 20251.0For fast food for 2 adults and a 5yr old you might as well go to a restaurant where you can sit down. $40 some dollars and change is ridiculous. You also have to wait and park in another spot until they bring it out to you. Another reason this should not be considered fast food! SMH...
- AKAlicia KimmetOct 27, 20251.0Would give zero stars if I could. Walked inside and saw a bag on the counter and assumed it was mine but I waited patiently to ask what the name was on the bag. 5 minutes goes past and I wasn't even acknowledged for standing at the counter. Finally after someone seen I was there, she asked me what I needed and I said I was there to pick up "Named" order, she said it wasn't ready and they were still working on it so I waited. 10 minutes pass and I asked how much longer... Turns out the bag that was on the counter was the bag "that wasn't ready yet" so I waited 15 minutes for nothing and the food was already cold and nasty. Gotta love no customer service. They see you standing there and they act blind. Why even have an inside if they pay no mind to the customers?
- RRrivera riveraOct 24, 20251.0I went through the drive thru. The food was awful. It was a kids hamburger meal. It was stale, just awful. The fries were also cold. I use to love the kids hamburger meals when I wasn't very hungry. It always hit the spot, but this time, it just gave me this awful taste and feeling.
- AMAxel MoralesOct 23, 20251.0I put an online order to pick up at the counter, why the front door says it closes at 11pm but at 9:50 was already closed? Also they gave me the wrong order at the drive thru.
- WLWill LandisOct 19, 20251.0Waited 20 mins on my work lunch break for a a burger. When I got the burger had a beard hair legit on the top of the bun. Asked manager he gave me my money back and was mad that i brought it in and tried to keep my quiet. Grossest place ive ever been too. Added the photo of the burger, I am a blonde male with no beard :). Gonna be calling the health dept for this absolutely disgusting.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1755 Columbia Ave, Lancaster, PA?
The McDonald's location at 1755 Columbia Ave is open daily from 5:45 AM to 11:00 PM.
During what hours is the McDonald's drive-thru service available?
The drive-thru is open every day from 5:45 AM until midnight (12:00 AM).
Can I order McDonald's delivery online and when is delivery available?
Yes, you can order delivery online through their website. Delivery is available daily from 6:00 AM to 11:45 PM.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and curbside pickup?
Yes, it offers services including mobile ordering, curbside pickup, same-day delivery, and no-contact delivery.
Is WiFi available for customers at this McDonald's?
Yes, free WiFi is available at this location.
Where can I find the McDonald's full menu online?
The full menu is available at https://www.mcdonalds.com/us/en-us/full-menu.html
What nearby dining options are available around this McDonald's at 1755 Columbia Ave?
Nearby dining options include El Paisano (Mexican restaurant and food truck), Columbia Diner (American restaurant), Two Cousins Pizza (Italian restaurant), and Bruster's Real Ice Cream (ice cream shop). These places provide additional choices if you want to explore local eateries before or after visiting McDonald's.
Are there any nearby automotive services close to McDonald's on Columbia Ave?
Yes, nearby you can find Safelite AutoGlass for auto glass services, Zhy Auto Outlet for used cars, and Off Road Ctrrebman's for automotive parts and accessories, convenient if you need vehicle maintenance while dining or picking up food.
What nearby beauty and personal care salons are near this McDonald's?
Verve Hair Studio, Bencosme Barbershop LLC, TJ Spa Nails, and Exotic Nails are nearby salons offering hair, nail, and beauty services — ideal for customers wanting a grooming appointment before or after their meal.