Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,001 reviews
5 stars
778
4 stars
430
3 stars
349
2 stars
144
1 star
300
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, with many experiencing long wait times for their orders.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, stale, or incorrectly prepared items.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and restrooms.
Staff Attitude
Feedback indicated mixed experiences with staff, ranging from friendly service to rude and unprofessional behavior.
Mobile Ordering Issues
Customers experienced problems with mobile orders, including missing items and delays in service.
- MCMike Patterson (ADHD Coach)Nov 16, 20255.0No real complaints food was hot and fresh
- DMDan MenoherNov 5, 20252.0Very dirty Macdonalds
- JRJenny “Jen” RiveraOct 30, 20254.0Love the app order and get the food to ur car. But the last 2 times i been to the McDonald's on Manheim Pike i order coffee and the lids are not properly on and got spilled on twice w hot coffee. Please double check it before brought out. Thanks!!
- MMMichaiah McbeeOct 25, 20251.0Some black lady with purple dreads was very rude and very unprofessional in her customer service abilities she needs an attitude check. After being rude when trying to order she then proceeded to tell us we couldn’t use our app when we definitely could. And she proceeded to say in the north we don’t serve certain foods. I will not tolerate racism just because I’m from the south! I don’t know who she is but this was the worse experience I’ve ever had!
- MZMax ZugOct 12, 20251.0sat at one of the drivethru ordering area for well over 10 minutes, and noone answered. while at the other ordering area multiple people got through.
Frequently Asked Questions About McDonald's
What are the McDonald's Lancaster hours of operation?
McDonald's in Lancaster is open daily from 5:00 AM to 11:00 PM for in-store service.
Does McDonald's Lancaster offer drive-thru service and what are the hours?
Yes, the drive-thru is available daily from 5:00 AM to midnight.
Can I order McDonald's Lancaster for delivery and what are the delivery hours?
Delivery is available daily from 5:00 AM to midnight, ensuring you can enjoy McDonald's at your convenience.
What types of pickup and delivery services does McDonald's Lancaster provide?
They offer curbside pickup, standard delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's Lancaster food through a mobile app?
You can order via the McDonald's App available on the Apple App Store or Google Play, with quick links provided.
What payment methods are accepted at McDonald's Lancaster?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Lancaster have WiFi and other amenities?
Yes, McDonald's offers WiFi, drive-thru service, mobile ordering, mobile offers, and gift cards.
What nearby dining options are available around McDonald's in Lancaster?
Nearby restaurants include Five Guys for burgers, Red Lobster for seafood, Domino's Pizza, and Antojitos Cielito Lindo food truck, giving you multiple dining choices in the area.
Are there any entertainment or shopping venues near McDonald's Lancaster?
Yes, you can visit East Towne Centre for shopping or enjoy entertainment at Hollywood Casino at PNRC.
What public services and transportation options are close to McDonald's Lancaster?
Nearby public services include the Pennsylvania State Police, Pennsylvania Department Of Transportation, PennDOT District 8 7, and the PennDOT Driver License Center, making it convenient for visitors and travelers.