McDonald's

3.6
1196 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1295 Millersville Pike, Lancaster, PA
17603, United States

Hours

Reviews

3.6
1,196 reviews
5 stars
459
4 stars
256
3 stars
211
2 stars
92
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers reported inconsistent food quality, with issues such as cold or improperly cooked items, and complaints about the freshness of fries.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, with some noting that cleanliness was lacking.

Order Accuracy

Many customers experienced issues with missing items from their orders, leading to frustration and dissatisfaction.

Atmosphere

The dining atmosphere received mixed reviews, with some noting a chaotic environment and others appreciating the family-friendly setting.
  • CE
    Carter Egolf
    Oct 27, 2025
    1.0
    I ordered a meal off of the monopoly menu and did not receive a single sticker on anything. When I asked about it the worker rudely replied that I had to go inside to get them. When I pulled back around they didn’t look at me or say anything. I spent more money to get something fun and did not receive what I paid more money for. Ridiculous.
  • AT
    arianette torres
    Oct 14, 2025
    5.0
    Ambiente familiar muy tranquilo
  • GL
    Gabriel Martinez De leon
    Oct 4, 2025
    1.0
    Ordered hot fudge sundays at night and they barely put any and they didn’t care when asked why it barely had any, if it was busy coool I’d understand but it wasn’t.
  • JH
    janet Hennessey
    Sep 30, 2025
    5.0
    Good food and service for fast food
  • TT
    Tokyo Tiger
    Sep 18, 2025
    3.0
    This place is ok. Definitely convenient, but thats about it. Less traffic than the one in Willow Street where you wait 20 min or more in the drive through then get told to wait in a pull in spot. The food at this location is hit or miss with freshness regardless of time of day. It's getting rare that my fries actually come out hot. My soda or tea will have mostly melted ice by the time i get it. Pretty much dont go to this location or Willow St one anymore. For the price of a meal its just not worth it.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1295 Millersville Pike, Lancaster?

McDonald's is open daily from 5:00 AM to 11:00 PM for dine-in and delivery services.

What are the drive-through hours at this McDonald's location?

The drive-through is open every day from 5:00 AM to midnight (12:00 AM).