McDonald's

3.7
1711 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1434 Manheim Pike, Lancaster, PA
17601, United States

Hours

Reviews

3.7
1,711 reviews
5 stars
654
4 stars
427
3 stars
293
2 stars
129
1 star
208

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Staff Friendliness

While some reviews praised friendly staff, others highlighted rude behavior from management and employees.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting dirty tables and a messy play area.

Food Quality

Food quality varied, with some customers enjoying fresh meals while others received cold or poorly prepared items.

Play Area

The indoor play area was a positive highlight for families, providing a fun space for children.
  • GP
    Glorializ Pagan
    4 days ago
    5.0
    Nice place, good service!
  • EL
    Erin L
    4 days ago
    2.0
    There has not been once in the past 5 years that this McDonald’s has handed me my food at the window. No matter if they’re busy or dead, they make you pull forward or into a spot to wait. If it’s busy, then it’s hard to pull back out to leave. If it’s dead it’s pointless. I’m sure this is due to the goals or metrics from corporate but it’s really annoying. On my most recent visit I went at a weird time and there was no one behind me. I got a burger, fries, and a soda. Nothing extravagant or complicated. Yet they still made me pull up to wait for my food. With no one behind me. Definition of first world problems here, but it’s been such a pattern that I’m officially annoyed. The people working the first payment window are always friendly and nice at least. Can’t say the same for the second window.
  • XX
    XBluBoxRay
    Jan 5, 2026
    5.0
    As far as McDonald's go, this is one of the nice ones! 9/10 I've had a good experience here. One time the sweet tea was out and they didn't have ketchup. The rest of the time my fries are hot and fresh, my burgers are hot and good. If I get mcnuggets they are cooked well also. They seem to keep up on there oil not letting it get to dirty. Kids also seem to love the playground area. The staff is friendly and helpful also.
  • ZG
    Ziara Garrison
    Jan 1, 2026
    1.0
    Never go to this McDonald’s it’s terrible. we ordered breakfast at 10:20 and we only got our food at around 10:45. The workers were so rude. drive-through didn’t work. nobody was answering us when we were waiting at the drive-through for like five minutes. i then went inside and the lady was very rude and she said I had to go back through the drive-through. when we got our food, it was also Very cold And we’re missing a few items. Never go to this McDonalds. The one older woman was really sweet, but the younger ones were rude.
  • LL
    Lars
    Dec 13, 2025
    5.0
    This McDonald’s is really big and has a “Play Place” section. The food was good and the employees were also very friendly and helpful. The restaurant was clean and organized.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1434 Manheim Pike, Lancaster?

McDonald's operates daily from 5:00 AM to 10:00 PM on weekdays and from 6:00 AM to 10:00 PM on weekends.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services every day from 5:00 AM to midnight through their online ordering platform.