Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lancaster, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
596 reviews
5 stars
232
4 stars
100
3 stars
61
2 stars
55
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unhelpful staff, while a few mention friendly and attentive service.
Product Quality
Customers frequently reported issues with the quality of food and drinks, including incorrect orders, stale items, and poorly made beverages.
Cleanliness
Several reviews noted unsanitary conditions in the store, including dirty tables and a lack of cleanliness in the bathrooms.
Availability
Customers expressed frustration over frequently being out of popular items, including donuts and specific drink options.
Speed of Service
Many reviews mentioned slow service, particularly during busy times, with some customers experiencing long waits and poor communication.
- JGJoseph GonzalezOct 24, 20255.0I went through the drive-thru today and had the pleasure of being served by Courtney at Dunkin. She was extremely nice, very professional, and the food was hot and fresh. My coffee was made perfectly. I highly recommend this Dunkin’ thanks to Courtney!
- JLJoan LahrSep 22, 20252.0The customer service at this place is the worst. The people don’t even talk to you. They grab your credit card. They don’t say please or thank you half the time when you pull up to order you have to say hello is anyone there? It’s just the worst Dunkin’ Donuts for customer service that I’ve ever been to
- CTCris TaylorAug 31, 20255.0It's Dunkin what else is there to say.
- ASAmanda SchaeferJul 31, 20252.0Rude!!! I come to visit my mom in Lancaster a few times a year and everyone is so nice here...usually. this was my first rude experience in 3 years. When asked how she could help I replied with one second please. Then was rudely asked again how can I help you. I repeated one second please and settled for something I didn't really want because I felt rushed. When I got to the windows the lady said nothing to me. Until all was done and just said thanks.... real nice customer service....
- LMLaura MccamantJul 17, 20255.0Drive in. My coffee is the best.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Lancaster, PA?
Dunkin' in Lancaster, PA is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What types of meals are served at this Dunkin' location?
They serve breakfast, lunch, and brunch.
What are some of the specialties at Dunkin' in Lancaster, PA?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app for Dunkin' in Lancaster?
Yes, you can order ahead using the Dunkin' mobile app available for both iOS and Android.
What are some new holiday drinks currently offered at Dunkin'?
The holiday menu features the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there a drive-thru option at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru.
Which nearby places can customers visit before or after stopping by Dunkin'?
Customers can visit Ming Court Buffet for Chinese food, Dragon Hibachi & Sushi Buffet for Japanese cuisine, or Fulton Bank for banking services near Dunkin'.
Are there any health-related facilities near Dunkin' in Lancaster?
Yes, nearby health facilities include MedExpress Urgent Care - Manheim Township, Affordable Dentures and Implants, and Madden and Gilbert Physical Therapy.
What nearby shops or services can complement a visit to Dunkin'?
After enjoying Dunkin', you can visit ALDI USA for groceries, La Nails or L.A. Nails Lancaster for beauty services, or Passport Health for medical and travel services.