Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lancaster, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
598 reviews
5 stars
232
4 stars
101
3 stars
62
2 stars
54
1 star
149
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.
Product Availability
Customers frequently noted that the location often runs out of popular items, particularly donuts, leading to disappointment.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and poorly made drinks.
Cleanliness
Several reviews mentioned unsanitary conditions in the store, including dirty tables and unclean bathrooms.
Mixed Experiences
While some customers praised friendly staff and good coffee, experiences varied widely, indicating inconsistency in service and product quality.
- JVjoseph vegaDec 9, 20255.0Always respectful and quick and coffee is always good
- LALevi A-ADec 7, 20251.0We pulled up to the ordering window and was greeted by a very monotone unpleasant voice. He asked us what we would like to order, but instantaneously left to dilly dally, taking nearly 5 minutes to return. He then messed up what we would like to order! Due to this inconvenience we had to leave because of the horrible service without getting food.
- APAnthony PlumbergNov 28, 20253.0Typically have very good things to say about this place--today they we're out of donuts at 8:45am. Said someone ordered 10 dozen at open. That didn't really make sense to me--I went to another location and they also doubted the story. I got my 2 dozen--I find it hard to believe that 4 more of me would have cleaned them out--at best, they were unprepared for one of the busiest days of the year(Black Friday). At worst, well who knows?
- JGJoseph GonzalezOct 24, 20255.0I went through the drive-thru today and had the pleasure of being served by Courtney at Dunkin. She was extremely nice, very professional, and the food was hot and fresh. My coffee was made perfectly. I highly recommend this Dunkin’ thanks to Courtney!
- JLJoan LahrSep 22, 20252.0The customer service at this place is the worst. The people don’t even talk to you. They grab your credit card. They don’t say please or thank you half the time when you pull up to order you have to say hello is anyone there? It’s just the worst Dunkin’ Donuts for customer service that I’ve ever been to
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Lancaster, PA?
Dunkin' in Lancaster, PA is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What types of meals are served at this Dunkin' location?
They serve breakfast, lunch, and brunch.
What are some of the specialties at Dunkin' in Lancaster, PA?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app for Dunkin' in Lancaster?
Yes, you can order ahead using the Dunkin' mobile app available for both iOS and Android.
What are some new holiday drinks currently offered at Dunkin'?
The holiday menu features the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there a drive-thru option at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru.
Which nearby places can customers visit before or after stopping by Dunkin'?
Customers can visit Ming Court Buffet for Chinese food, Dragon Hibachi & Sushi Buffet for Japanese cuisine, or Fulton Bank for banking services near Dunkin'.
Are there any health-related facilities near Dunkin' in Lancaster?
Yes, nearby health facilities include MedExpress Urgent Care - Manheim Township, Affordable Dentures and Implants, and Madden and Gilbert Physical Therapy.
What nearby shops or services can complement a visit to Dunkin'?
After enjoying Dunkin', you can visit ALDI USA for groceries, La Nails or L.A. Nails Lancaster for beauty services, or Passport Health for medical and travel services.