Dunkin'

3.5
760 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lancaster, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2120 Lincoln Hwy E, Lancaster, PA
17602, United States

Hours

Reviews

3.5
760 reviews
5 stars
305
4 stars
148
3 stars
80
2 stars
50
1 star
177

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and long wait times.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others complained about stale or poorly prepared items.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders.

Kiosk Experience

Many customers expressed frustration with the reliance on kiosks for ordering, leading to confusion and delays.

Location Convenience

The location is noted for its convenience, but parking and congestion can be problematic.
  • RB
    Ryan Brubaker
    Nov 16, 2025
    1.0
    Very unorganized service was not good and didn’t get half the order
  • NJ
    Nikki Jackson
    Nov 14, 2025
    2.0
    Coffee wasn't good at all. 3 of us & we all threw our coffee out. Small selection of donuts. You almost wonder why they're there at all.
  • D5
    Daniel Ortiz 5274
    Nov 9, 2025
    1.0
    They close the lobby doors way earlier the their close time. I got there around 7:00pm and the doors were closed. Terrible coustmer service and they have Terrible attitudes
  • MH
    Matthew Hoover
    Nov 8, 2025
    2.0
    Used to be my go-to in the mornings. Service went downhill. Prices went up. Dirty floors and tables. Still somehow better than Starbucks.
  • BH
    BJ HEH
    Oct 19, 2025
    4.0
    The cashier was great & patient with us since we were unsure it we could make a substitute on a special. The serve was fast, yet after receiving our order, my meal was a little disappointing. My sourdough sandwich was burnt around the edges of the crust & my hot drink was not a completely full cup. The hot pumpkin spice drink was delicious.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' at 2120 Lincoln Hwy E, Lancaster, PA?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers delivery and curbside pickup services.