McDonald's

3.7
874 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
940 Wayne Ave, Indiana, PA
15701, United States

Hours

Reviews

3.7
874 reviews
5 stars
334
4 stars
233
3 stars
152
2 stars
55
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked items and incorrect orders.

Management Concerns

Several customers expressed dissatisfaction with management, citing unhelpful and abrasive behavior.

Positive Experiences

Despite the negatives, some customers praised friendly staff and quick service during their visits.

Cleanliness

There were mixed reviews about cleanliness, with some customers noting dirty conditions and others finding the restaurant acceptable.
  • JL
    Jonathan Lerch
    Nov 11, 2025
    5.0
    Order always fresh and correct.
  • GV
    garrick vatter
    Oct 18, 2025
    2.0
    Problems with management and food quality and problem resolution
  • DG
    Defy Gravity
    Oct 13, 2025
    1.0
    awful manager, rude and unhelpful
  • TL
    Tammi Lovejoy
    Oct 8, 2025
    2.0
    Almost every time I go through the drive thru my order is messed up in one way or the other. Today I ordered a Deluxe McCrispy meal and received the Spicy McCrispy meal. I paid for 2 packets of sweet-n-sour sauce, because they now charge for them, which I did not receive. I did not realize the mistake until I was back at my office and didn't open every container of food in my car to make sure it was correct. When I called the store to complain, the person who answered the phone literally said to me "what do you want me to do for you". Customer service sucks! So now, I have no lunch today (yes it went in the garbage) because I can't just leave work to go back and have it fixed.
  • RW
    Robert Williams
    Sep 7, 2025
    1.0
    Terrible service. Ordered 2 value meals and was asked to pull up since our food wasn’t ready. Waited 10 minutes and finally had to go in store. They have us a greasy bag of food that another customer was given and had in their car. No offer to remake the food and make it right. Had to throw away the food

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 940 Wayne Ave, Indiana, PA?

McDonald's is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 11:00 PM on Sundays.

What are the delivery service hours for McDonald's at this location?

Delivery service is available daily from 6:00 AM to 10:30 PM Monday through Saturday, and from 7:00 AM to 10:30 PM on Sunday.