Dunkin'

Reviews

• JJ

  Jennifer James

  3 days ago
  2.0
  The 2 windows for the mobile orders and people ordering directly in the drive thru is meant to be convenient, but it’s really not. You end up getting stuck if there’s a lot of people and people behind you end up getting their order before you due to the super awkward 2 window situation. I don’t go to this Dunkin often and they’ve made my drinks good at least every time I go to it, it’s just the drive thru situation that makes no sense.
• EE

  erin

  Nov 15, 2025
  1.0
  managers are so rude. Food sits on counter for 15 minutes while you stand there waiting.
• PN

  Paige Nicole

  Nov 9, 2025
  1.0
  Got a medium iced original coffee with three pumpkin swirl in it at 11:46 AM this morning. I can’t even describe this coffee. It is absolutely undrinkable, Nobody wants a cold bagel either. How can something be cold but hard as a rock at the same time? I’m not naïve to the fact that going out can be hit or miss sometimes but when you’re spending your last $10 on a meal, you kind of want it to be good.
• MS

  Madison Succheralli

  Nov 5, 2025
  1.0
  Even though Oakland Ave Dunkin’ also isn’t the greatest at times, this one is ten times worse. They are always short staffed at the busiest times, with only one or two employees running the restaurant. Poor customer service. They don’t acknowledge their customers when they come to the front counter. I went in today and I ordered my food. The coffee was awful, and the manager on duty was rude. Give that she and one other employee were the only ones working with a huge line at the drive through, I don’t blame her. Although, they completely ignored my friend at the front counter after I ordered because they were so preoccupied with the drive through and mobile orders. Not even an “I’ll be with you as soon as possible”… we waited for him to have his order taken for ten minutes and ended up leaving. The employees that are there most of the time also don’t have a clue what they are doing. The only feasible time to go is early in the morning when it is not busy and they have adequate staff members. When I go in then, my drink items are always ready in a timely manner, and my coffee doesn’t taste like creek water. I would not recommend this location to my worst enemy.
• SC

  Sierra Collins

  Oct 16, 2025
  1.0
  There seems to never be anyone working and when there is they either make the drinks wrong or make you wait 20+ mins for one drink. I mean you can’t expect much from a chain but by far the worst dunkin location

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