Dunkin'

3.7
574 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Indiana, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1669 Oakland Ave, Indiana, PA
15701, United States

Hours

Reviews

3.7
574 reviews
5 stars
248
4 stars
121
3 stars
74
2 stars
34
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many expressing dissatisfaction with the service experience.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong drinks, leading to frustration among customers.

Product Availability

Many customers noted that the location often runs out of popular items, particularly donuts, which negatively impacted their experience.

Speed of Service

Customers consistently complained about slow service, particularly during peak hours, with long wait times reported in both drive-thru and in-store.

Food Quality

While some customers praised the freshness of donuts and coffee, others criticized the quality of food items, describing them as burnt or poorly prepared.
  • MM
    Megan McCullough
    Nov 15, 2025
    1.0
    Dont order a mobile order to pick up, it’ll sit there for 30 min behind the counter and your coffee will be watered down👎🏼 Stood there waiting and was ignored by every employee
  • SH
    Star Hopkins
    Oct 16, 2025
    1.0
    workers were very rude, coffee sucked and all i got was a latte. 7brew down the street is way better
  • AJ
    Ava Janel
    Oct 16, 2025
    2.0
    I believe they’ve done a very bad job at hiring. They have consistently been extraordinarily slow even when i’ve ordered 10 min in advance. I’ve had to come in the next day to complain since i waited an hour for my drink that i wasn’t even able to get since i had a meeting. I have been extremely unhappy with the service here and it could be done better.
  • JB
    John Bruner
    Oct 6, 2025
    5.0
    The best donuts and caffeine drinks in the world
  • DH
    David H
    Oct 5, 2025
    1.0
    Used to love dunkin, been there 4 times in the last month and a half. And each time they have failed to deliver on good coffee or the right order. We ask for oatmilk and they charge us for it then give us just coffee... it's unacceptable. I won't be going back... I'd rather go to Starbucks, but I won't go there either.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Indiana, PA?

Dunkin' in Indiana, PA is open daily from 4:30 AM to 10:00 PM.

Does this Dunkin' location have a drive-thru service?

Yes, this Dunkin' location features a drive-thru for convenient ordering.