Dunkin'

3.7
576 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Indiana, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1669 Oakland Ave, Indiana, PA
15701, United States

Hours

Reviews

3.7
576 reviews
5 stars
249
4 stars
121
3 stars
74
2 stars
34
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences of incorrect orders and poor customer service.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect drinks, leading to customer frustration.

Speed of Service

Many customers experienced long wait times, both in-store and at the drive-thru, often exacerbated by slow service even during non-peak hours.

Product Availability

Customers expressed dissatisfaction with the frequent lack of available donuts and other menu items, particularly during peak hours.

Food Quality

While some customers enjoyed the donuts and coffee, there were complaints about food quality, including cold items and poorly prepared drinks.
  • EE
    Epicgamerpro
    Dec 3, 2025
    1.0
    Called them about making donuts and they told me to not bother calling again and that they have id tracking, I only wanted donuts not some jerk on the phone
  • MM
    Megan McCullough
    Nov 15, 2025
    1.0
    Dont order a mobile order to pick up, it’ll sit there for 30 min behind the counter and your coffee will be watered down👎🏼 Stood there waiting and was ignored by every employee
  • SH
    Star Hopkins
    Oct 16, 2025
    1.0
    workers were very rude, coffee sucked and all i got was a latte. 7brew down the street is way better
  • AJ
    Ava Janel
    Oct 16, 2025
    2.0
    I believe they’ve done a very bad job at hiring. They have consistently been extraordinarily slow even when i’ve ordered 10 min in advance. I’ve had to come in the next day to complain since i waited an hour for my drink that i wasn’t even able to get since i had a meeting. I have been extremely unhappy with the service here and it could be done better.
  • DH
    David H
    Oct 5, 2025
    1.0
    Used to love dunkin, been there 4 times in the last month and a half. And each time they have failed to deliver on good coffee or the right order. We ask for oatmilk and they charge us for it then give us just coffee... it's unacceptable. I won't be going back... I'd rather go to Starbucks, but I won't go there either.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Indiana, PA?

Dunkin' in Indiana, PA is open daily from 4:30 AM to 10:00 PM.

Does this Dunkin' location have a drive-thru service?

Yes, this Dunkin' location features a drive-thru for convenient ordering.