McDonald's

2.6
1880 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
400 E Waterfront Dr, Homestead, PA
15120, United States

Hours

Reviews

2.6
1,880 reviews
5 stars
392
4 stars
247
3 stars
281
2 stars
218
1 star
742

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty dining areas and unclean staff practices.

Service Speed

Customers frequently reported long wait times, with some experiences taking over 30 minutes for orders.

Staff Attitude

Numerous reviews mentioned rude and unprofessional behavior from staff, including dismissive attitudes and lack of customer care.

Order Accuracy

A significant number of customers experienced issues with incorrect or incomplete orders, leading to frustration.

Operational Hours

Customers noted inconsistent closing times, with the restaurant often closing earlier than advertised.
  • IP
    iqbal padela
    3 days ago
    1.0
    25 min for cold food with missing items. 5 tables had trays or food still on them. When I asked for fresh fries and the missing ones, my fries were dumped into the other fries and I was just handed fries that were just as cold. I saw 4 workers without a uniform on, 2 did. This place is filthy! The pic is of 2 tables the others had people near them. I was here for 45 mins and no attention was given to the dinning room...lots of talking and hanging out in the kitchen though. I wish I was a secret shopper. This would be a large fail!
  • MS
    Mystic Squirrel
    Nov 6, 2025
    1.0
    Burnt my burger patty; got food poisoning, hella stomach cramps
  • AM
    Angelo Marraccini
    Oct 26, 2025
    1.0
    sat there for. 45 mins for my order they gave me yhe wrong order sat there for another 20 mins and gave me my bigmac with burnt patties, im def calling the bbb on them and i wouldn't ever come come back
  • LF
    Logan m Ference
    Oct 23, 2025
    1.0
    Dirty gross and slow, sticky floors and staff that couldn’t care less. Watched the “manager” load up fries and everybody’s food without gloves. Gross place wouldn’t get food from here again.
  • TO
    Teniola O
    Oct 15, 2025
    3.0
    I really enjoyed the $5 Meal Deal — it’s a solid option and honestly a great value. But I can’t say the same for my experience at this location. The way I was treated by the “MANAGER” left me in tears, which was really disappointing, especially since I was there creating content for McDonald’s. I believe in giving honest feedback, so while I’ll give credit where it’s due for the food, I also hope this review encourages the team here to show more kindness and professionalism to every customer who walks in.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 7:00 AM to 11:00 PM.

What are the drive-through hours at McDonald's 400 E Waterfront Dr?

The drive-through is open every day from 7:00 AM to 11:00 PM.