Business Details
About
Mexican Restaurant
Chipotle Souderton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.5
468 reviews
5 stars
119
4 stars
50
3 stars
22
2 stars
41
1 star
236
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Numerous customers complained about small portion sizes, often feeling they received less than expected for the price paid.
Ingredient Availability
Many reviews highlighted that the location frequently runs out of key ingredients, leading to dissatisfaction among customers.
Service Quality
Feedback indicated inconsistent service quality, with some customers praising friendly staff while others reported rude or unhelpful interactions.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unkempt conditions.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, whether through online or in-person transactions.
- BSB Smith4 days ago1.0On 11/19/2025 @ 6:55pm After standing in line for 20 minutes and paying, I asked Kenya who was working the online orders for a side of fajitas. I said excuse me, she turned around frowning her face. During my order I was asked to wait 4 minutes and that time had passed. She replied nastily, I don’t know and turned back around.
- BCBraydon ClemensNov 10, 20251.0always undercooked you ask for double meat and get half a scoop always have to ask for more rice it’s always a problem whenever i ate here
- NJNathan JohnstonNov 9, 20251.0Tried calling to modify a mobile order. Never answered they clearly don’t care about customer service.
- SSSam ShockNov 4, 20252.0When you order a double protein bowl with extra rice and an order of chips and guac, and this (just for example) is the amount of guac they give you. The amount of issues I have with this location is absurd. Employees just look at you and the general manager has been disrespectful on multiple occasions.
- JKJosiah KennedyNov 4, 20252.0I recently visited this Chipotle. The atmosphere was fine and everything seemed clean. However, the portion size was the smallest I’ve ever gotten at a Chipotle. I ordered a barbacoa bowl with a side tortilla, and it cost $15. Usually, the bowl is filled to the point where it almost overflows a bit, but this time it was actually recessed down into the bowl. It was such a small portion that it didn’t even reach the top. Usually Chipotle’s meals are very filling but this wasn’t so. Given the price and the portion, I won’t be returning here.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Hilltown Township?
Chipotle Mexican Grill is located at 715A Route 113, Bucks, Hilltown Township, PA 18964, US.
What are the operating hours of Chipotle Mexican Grill in Souderton?
Chipotle Mexican Grill in Souderton is open daily from 10:45 AM to 10:00 PM.
Can I order food online from Chipotle Mexican Grill Souderton?
Yes, you can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
What type of food does Chipotle Mexican Grill Souderton serve?
Chipotle serves customizable fast-casual Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced real ingredients.
How does Chipotle Mexican Grill ensure food quality?
Chipotle follows "Food with Integrity" principles by sourcing ingredients from farms that practice humane and sustainable methods and using only 53 real ingredients without artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill in Souderton via email?
You can reach them at PA.4027.Souderton@chipotle.com.
Are there health food stores near Chipotle Mexican Grill Souderton?
Yes, Queen's Health Store and Queen's of Souderton, both health food stores, are nearby and can be visited for health-related shopping before or after dining at Chipotle.
What nearby facilities could be useful if I'm visiting Chipotle Mexican Grill and need medical assistance?
A few nearby medical facilities include AFC Urgent Care Souderton and Queen's Health Center, both offering urgent and specialized care, convenient if you need medical services while in the area.
Where can I find automotive services near Chipotle Mexican Grill Souderton?
Nearby automotive services include Starbrite Auto Repair, AutoZone, and Alcohol Detection Systems Ignition Interlock, helpful for car maintenance or inspections when visiting the area.
Are there banks or ATMs close to Chipotle Mexican Grill in Souderton?
Yes, Citizens Bank, Santander Bank ATM, and KeyBank are nearby for convenient access to banking and ATM services during your visit to Chipotle.