McDonald's

3.8
1203 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14 S Main St, Hellertown, PA
18055, United States

Hours

Reviews

3.8
1,203 reviews
5 stars
519
4 stars
282
3 stars
197
2 stars
68
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unprofessional behavior from staff, with many noting long wait times and incorrect orders.

Food Consistency

While some customers praised the food quality, many others experienced issues with incorrect or cold orders.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices and felt that the value for money had decreased.

Positive Experiences

Despite the negative feedback, some customers reported excellent service and enjoyable meals, indicating variability in experiences.
  • CL
    christian lubigan
    Nov 4, 2025
    5.0
    Service is good
  • SB
    Stephen Brzezicki
    Nov 1, 2025
    1.0
    Waited almost 15 minutes for an ice tea this place sucks
  • TL
    Tamarra Leitner
    Oct 10, 2025
    1.0
    The lady that was handing us our food in the drive-through was just as rude as she could be. She threw ketchup at me she didn’t ask if you wanted to drink carrier. She was just rude and she left my daughter’s chicken sandwich out to save yourself and go elsewhere.
  • TQ
    Thomas “TFN” Quinn
    Sep 26, 2025
    5.0
    Best double cheese burger I had from any McDonald's in quite a while.
  • SH
    Suzanne Scott Holmes
    Sep 20, 2025
    1.0
    Being parked when visiting the drive thru to wait for a burger patty at 12:20pm is ridiculous. Common trend among most McDonald's I visit is to hurry and park you to wait for something they should be able to get ready in the time it takes for you to get thru the drive thru. Should not have to park when visiting drive thru unless you're making complicated orders.

Frequently Asked Questions About McDonald's

What are the operating hours for dining inside McDonald's at 14 S Main St, Hellertown?

McDonald's at 14 S Main St, Hellertown is open from 5:00 AM to 11:00 PM Monday through Saturday, and 6:00 AM to 11:00 PM on Sunday.

When does the McDonald's drive-thru open and close?

The drive-thru at McDonald's Hellertown opens at 5:00 AM and closes at 11:00 PM Monday through Thursday. On Friday and Saturday, it stays open until midnight, and on Sunday it operates from 6:00 AM to 11:00 PM.