McDonald's

3.8
1888 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1145 N Church Street, Hazleton, PA
18202, United States

Hours

Reviews

3.8
1,888 reviews
5 stars
866
4 stars
416
3 stars
265
2 stars
120
1 star
221

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as undercooked chicken, cold fries, and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.

Cleanliness

Several customers noted that the restaurant was often dirty, with unclean tables and messy play areas.

Drive-Thru Experience

The drive-thru service was frequently criticized for being slow and for closing earlier than advertised.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
  • SB
    Sherelyn Bauza
    5 days ago
    1.0
    I placed my order before the closing time on DoorDash and they didn’t give me my food mind you I wasted my last cent on the order and all they told me was that it wasn’t on the system and would refuse to switch it to pick up
  • KS
    Kurt S
    Jan 2, 2026
    4.0
    Exactly what you expect i think. The greatest thing or the worst thing is that everything at one should be the same as another. Quality of staff and their desire to deliver is the only variable really. This location was good. Food was hot, and prepared at the time of order. (We waited a bit more than expected for an "on the go" picked up at the counter, but its not an issue either). Staff was polite and welcoming. Access to the restaurant and parking was good. No issue and no concerns
  • RJ
    Robert S. Jones
    Dec 17, 2025
    5.0
    Fabulous Food! 🥪🥖🥙 The Hoagie's are Huge, Fresh, & Very Tasty. I will definitely be going to back! The only issue is what to select on their very large menu..😋
  • GC
    George Cerezo
    Dec 8, 2025
    1.0
    Bad really bad the way they do everything!!!
  • JB
    Jay Bonilla
    Nov 28, 2025
    1.0
    i asked for NO pickles because i am HIGHLY allergic , they put pickles in ALL of my burgers and mcChickens.

Frequently Asked Questions About McDonald's

What are McDonald's Hazleton's regular dining hours?

McDonald's in Hazleton is open daily from 7:00 AM to 11:00 PM for regular dining.

When is the drive-thru service available at McDonald's Hazleton?

The drive-thru is open every day from 5:00 AM until midnight (00:00).