McDonald's

3.8
1878 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1145 N Church Street, Hazleton, PA
18202, United States

Hours

Reviews

3.8
1,878 reviews
5 stars
861
4 stars
414
3 stars
265
2 stars
120
1 star
218

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Numerous reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Cleanliness

Several customers noted that the restaurant was often dirty, including messy tables and play areas.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.

Drive Thru Problems

Customers frequently mentioned issues with the Drive Thru, including early closures and long wait times.
  • DD
    Dakota DelRegno
    Nov 9, 2025
    4.0
    The food is amazing, and they never missed once. The service is great and the drive thru line goes down quickly. The place could use a touch of cleanliness though.
  • JM
    James McCarthy
    Nov 5, 2025
    1.0
    this is the second time i got undercooked chicken. i dont expect much from a mcdonalds but it really is not that hard to fry some chicken, hell let my food fall apart i dont care but come-on bro that stuff gets people sick. staff is cool enough for a mickey ds but its dirty no matter what time i go in (i understand they may get slammed) and ill only be getting burgers from here on out😭
  • LB
    Lisa Jean Bittorf
    Oct 27, 2025
    1.0
    This McDonalds always closes their Drive Thru early. They are supposed to be open until 12 am but they close the Drive Thru anywhere from 11:20 pm -11:45 pm. This happened several times, will not go there anymore. Thank God Sheetz is up the road and OPEN.
  • MM
    Minica Mercury
    Oct 25, 2025
    5.0
    Food is fine. The people are always friendly and quick. 2 lanes for takeout and constant customer traffic makes for some interesting people watching, heh. If this is your kid’s first job, I hope they’re ready to WORK lol. Hazleton loves McDonalds
  • TT
    Theresa
    Oct 15, 2025
    1.0
    This place is going downhill fast. Few days ago my McCrispy was burnt and black had to throw it away. Mistakes are made but then tonight I get this monstrosity. Seriously how hard is it to put a slice of cheese on a burger?? We all want to know for real. Not to mention the meat looks off. Fries are always cold even when the drive thru is super busy. Unless the workers are all blind there is absolutely no excuse for the quality of food that you are served here especially with the rising cost of meals. I’m not expecting 5 star dining but come on. Definitely go to the one by the mall and skip this one if you can.

Frequently Asked Questions About McDonald's

What are McDonald's Hazleton's regular dining hours?

McDonald's in Hazleton is open daily from 7:00 AM to 11:00 PM for regular dining.

When is the drive-thru service available at McDonald's Hazleton?

The drive-thru is open every day from 5:00 AM until midnight (00:00).