McDonald's

3.6
961 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1232 Westchester Pike, Havertown, PA
19083, United States

Hours

Reviews

3.6
961 reviews
5 stars
355
4 stars
222
3 stars
150
2 stars
86
1 star
148

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to frustration and disappointment.

Customer Service

Feedback highlighted a lack of professionalism and courtesy from staff, particularly from management, which negatively impacted customer experiences.

Cleanliness

Several reviews praised the cleanliness of the location, noting well-maintained dining and restroom areas.

Food Quality

Mixed reviews on food quality, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.

Service Speed

Customers experienced inconsistent service speed, with some noting quick service while others faced long wait times.
  • CB
    Chris Baltz
    Oct 16, 2025
    1.0
    I've never made it out of this location with a correct take-out order. Most recently I got one of their lazy employees' beard hair in my fries, and that sealed the deal as the last time I ever visit this location.
  • DM
    Deina McLaughlin
    Oct 10, 2025
    5.0
    Gooodddd morning had a steak egg and cheese breakfast meal everything great even the serve
  • AA
    Arielle
    Sep 19, 2025
    1.0
    My experience at the McDonald's location was incredibly disappointing. I approached the manager with concerns about missing items in my order, expecting a professional response. Instead, she was hostile, walked away, and chatted with a coworker who resembled Dracula, while the manager herself, Indieah, reminded me of a turtle. I tried to explain the situation, as I had to reroute from the expressway to rectify the issue, but there was no acknowledgment or apology for the inconvenience. Instead, Indieah dismissed me and told another manager to take over, displaying a lack of professionalism. Her behavior was rude and inconsiderate, showcasing none of the traits one would hope for in a managerial role. If I were to rate her performance, it would be a -0 for how she handled the situation. When the other manager finally came over, I explained the mix-up again. She also failed to apologize and simply said she would prepare a fresh batch. However, when I tried the new batch in my car, it tasted awful, leading me to discard it entirely. This visit was by far the worst experience I have ever had. Additionally, during my time in the drive-thru, I noticed staff members laughing and goofing off in the background, which felt extremely unprofessional and unwelcoming. I've lost my appetite for returning to this location, and my children and I will not be coming back. It's crucial for employees in any business to prioritize customer service and behave professionally, as behavior significantly influences business success. Take care
  • VW
    Victoria Wilson
    Sep 9, 2025
    2.0
    Cold fries. The worst😩
  • NK
    Nicholas Kiefer
    Aug 29, 2025
    2.0
    Go anytime in evening, just expect the fries to be half filled. Really happy $12 meal

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Havertown?

McDonald's in Havertown is open from 5:00 AM to midnight Sunday through Thursday, and extended hours until 4:00 AM on Friday and 24 hours on Saturday.

Does the McDonald's at 1232 Westchester Pike offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates from 5:00 AM to midnight Sunday through Thursday, 5:00 AM to 4:00 AM on Friday, operates 24 hours on Saturday, and from 4:00 AM to midnight on Sunday.