Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,155 reviews
5 stars
427
4 stars
241
3 stars
181
2 stars
74
1 star
232
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with many experiencing long wait times and incorrect orders.
Staff Friendliness
Some reviews highlighted friendly and accommodating staff, while others noted rude behavior and poor management.
Food Consistency
The quality and freshness of food varied significantly, with reports of cold or improperly prepared items.
Cleanliness Issues
Several customers mentioned cleanliness concerns, particularly in the dining area and restrooms.
Operational Hours
Customers expressed frustration over inconsistent opening hours and long wait times during busy periods.
- NJNorberto Rosado JrNov 16, 20254.0Ordered food in the app, when I got there I slipped when entering, even though it wasn't raining. Food was slightly warm and when I told manager about the entrance hazard, he didn't tend to the area or tell anyone about the spot. Beside the manager, the workers were very polite and even greeted me which made me feel more comfortable being there.
- KJKen JamesNov 16, 20254.0Added cheese to a no cheese order and the fries were cold
- TOthe oneNov 11, 20253.0Place was colder then Iceland. Made my experience one of the worst ever. Mind you it's only 30 degrees outside inside feels even colder. Feel bad for the workers having to work like this for a owner that does not want to turn the heat on. Like literally worse experience with it being this cold in McDonald's Nov 11 2025 12:50 a pm lunch
- AYAlex YamachNov 6, 20255.0Nov. 6, 2025 - 9:40 AM - Went to drive thru. Ordered 4 Big Breakfasts. Paid and had my food in about 5 Minutes. Great Service. The Older Lady who takes orders for the Drive Thru does a Great Job.
- KMKenneth MaurerNov 5, 20251.0I order from this place once-twice a week. Usually the service is good. On 05NOV2025 I went to pickup food and when I was grabbing the food the employee (with the neck tattoo) let go of the bag and ripped falling to the ground. No big deal whatever. However, she just proceeds to say "OMG" "OMG" closes the window. How about sorry for the inconvenience, something. When the replacement food was brought out by a different person, she proceeded to comment that this was my fault. I was going to pickup up the dropped food on the ground, but definitely not after that comment. How about "we are sorry for the inconvenience." Even if this was my fault, in the workplace customer service goes a long way. Ever heard the saying the customer is always right? I will not be going back to this location. You lost a customer. The woman who runs the cashier on window 1 is very nice despite all this. When a customer orders no cheese on a sandwich that means no cheese.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 121 N York Rd, Hatboro?
McDonald's in Hatboro is open daily from 6:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 6:00 AM to 11:00 PM.
What delivery options does this McDonald's offer?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I order McDonald's food online for delivery from this location?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at the McDonald's on 121 N York Rd?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-through?
Yes, this McDonald's location has a drive-through for customers’ convenience.
Can I earn rewards when I order from McDonald's in Hatboro?
Yes, you can join MyMcDonald's Rewards to earn points for free food. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby medical services are close to this McDonald's location?
Nearby, you can find several dental practices such as Larry E Krevitz, DDS,PC and Hatboro Horsham Family Dental, as well as The Greener Institute for mental health counseling.
Are there other dining options near McDonald's in Hatboro?
Yes, nearby restaurants include Luhv Food (a burger restaurant), Luhv Factory & Vegan Bistro, Scoops Ice Cream Parlor, Willow Inn (Italian), and The Little Corner Kitchen (American).
What local shops and services can I visit near McDonald's at 121 N York Rd?
Customers can visit Coach's Sports Cards for hobby items, My Sons-N-Me for clothing and gifts, the Royal Barbershop Hatboro, Chinos Barber Shop 1 for beauty services, and All American Signs & Promotion for custom merchandise.