McDonald's

3.4
1297 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
350 Eisenhower Dr, Hanover, PA
17331, United States

Hours

Reviews

3.4
1,297 reviews
5 stars
437
4 stars
276
3 stars
233
2 stars
102
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and overflowing trash.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration.

Management Issues

Several reviews mentioned poor management practices, including unprofessional behavior and lack of support for staff.
  • LM
    lelcy lugo marie
    Jan 3, 2026
    2.0
    While the cashier attends to the audience and hears help, her classmates are relaxed and unable to help her and their orders are delayed.
  • KS
    Kathy Sterner
    Jan 1, 2026
    2.0
    Here in new year's day nobody here fries aren't hot and they forgot onion on my quarter pounder
  • JF
    Jared Feight
    Dec 30, 2025
    5.0
    Always convenient funeasy
  • KK
    Kayla Klinedinst
    Dec 27, 2025
    1.0
    Waited 50 whole minutes for food because they bumped it off the screen before making it and they lost the slip. Then the food was sloppy. Manager did not even apologize. Terrible terrible service. Save yourself the trouble and go to a different location or food place in general.
  • RR
    Ronald Reburn
    Dec 7, 2025
    1.0
    We started at this store while in Hanover for groceries. We walked in and waited at the counter for at least 7 mins, in that time 4 employees walked past us or looked at us and kept going. The store literally looked like a hurricane hit it. Supplies laying all over the counter and floor at the front, watching employees walk around everything to get past all the supplies was funny but not funny being ignored at the counter so we left. AVOID AT ALL COSTS, THERE PLENTY OF OTHER PLACES THAT VALUE CUSTOMER SERVICE TO EAT AT.

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's in Hanover, PA is open daily from 5:00 AM to 1:00 AM.

Is there drive-thru service available at this McDonald's?

Yes, the drive-thru is open daily from 5:00 AM to 1:00 AM.