McDonald's

3.3
1183 reviews
Get DirectionsCallWebsite

Business Details

1448 Baltimore St, Hanover, PA
17331, United States
(717) 316-0502
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1448 Baltimore St, Hanover, PA
17331, United States

Hours

Reviews

3.3
1,183 reviews
5 stars
365
4 stars
262
3 stars
205
2 stars
97
1 star
254

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, including cold, undercooked, or poorly prepared items.

Operational Issues

Many customers experienced problems with the restaurant's operations, such as closed dining areas, unavailability of menu items, and disorganized service.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty floors and tables, contributing to a negative dining experience.

Inconsistent Experience

The overall experience varied significantly, with some customers praising quick service and fresh food, while others reported chaos and dissatisfaction.
  • RG
    Ronny Gomez
    Nov 14, 2025
    4.0
    This is a rare McDonald’s where you’d wish they could add something to their name to distinguish from the chain. They have upbeat super nice staff here!
  • DB
    Danielle Burke
    Nov 14, 2025
    1.0
    This McDonald’s is awful. Always a super long wait and the orders are ALWAYS messed up.
  • AS
    anime spaghetti
    Nov 1, 2025
    1.0
    Tea was watery and didnt taste like tea, aswell as having tea leaves in the tea. My food was cold. Forgot my sauce and the people talking my order were def or had inadequate equipment. This place needs to havs major changes or be shut down.
  • GG
    Gamergirl101
    Oct 22, 2025
    1.0
    I’ve been going to this McDonald’s for years and their curbside service has just gotten worse and worse. I waited for a free snack wrap that I won with the monopoly thing they’re doing for about 10-15 minutes to the point where I left because people who showed up AFTER me were getting their food first. It was a snack wrap! How long could that possibly take?! This isn’t the first time curbside has been incredibly slow. It’s happened multiple times in the past. I ended up losing my coupon because of what happened today. It may make me rethink coming to this McDonalds in the future.
  • MG
    Michelle Guarino
    Oct 18, 2025
    1.0
    Pulled through the drive through at 1025pm on a Saturday night- said they can only wait on Doordash customers ONLY and that they are short staffed. Guy on drive through speaker super obnoxious - its funny how they can wait on people that didn't come there and ordered Door dash but people who are actually there in person CANT get waited on Pretty ridiculous This is one of the worst Mcdonalds in business Horrible customer service I shouldn't have to pay extra money on door dash to eat here Get it together - so poorly ran
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular dine-in opening hours of McDonald's at 1448 Baltimore St, Hanover, PA?

The McDonald's location in Hanover, PA is open daily. From Monday to Wednesday and Sunday, it operates from 5:00 AM to 11:00 PM. On Thursday, Friday, and Saturday, it is open 24 hours.

Is McDonald's delivery service available 24/7?

Yes, McDonald's delivery service operates 24 hours a day, seven days a week.