McDonald's

3.3
1193 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1448 Baltimore St, Hanover, PA
17331, United States

Hours

Reviews

3.3
1,193 reviews
5 stars
371
4 stars
259
3 stars
206
2 stars
99
1 star
258

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

The food quality was inconsistent, with many complaints about cold, poorly prepared, or incorrect items.

Staff Attitude

Several reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.

Cleanliness

Multiple customers noted issues with cleanliness, including dirty dining areas and unsanitary conditions.

Management Issues

There were complaints about poor management and lack of organization, affecting overall service and customer satisfaction.
  • NS
    Noah Staub
    3 days ago
    1.0
    Typical mcdonald's, pull up to the last window, they hand you the wrong order, and then make you sit for 10 minutes while they try to get it right.
  • MR
    Monica Ruff
    6 days ago
    1.0
    The worst Macdonalds to get door dashed!! No matter if its delivery or through drive thru, the order is never right.
  • JB
    Jake Brodeur
    Dec 14, 2025
    1.0
    Quite possibly the worst McDonald’s in Pennsylvania. I have yet to get anything the proper way. Sandwiches look like a legitimate child put them together. How do you miss the sandwich when putting ketchup on it? Fries in bag upside down- this HAS to be intentional lol like really? Forget food/sauces like theyre paid more money to forget. Curbside is for convenience, right? No. Slowest service possible and then you end up walking in anyway because they forgot 2 of your 3 burgers 🤣 truly mind boggling
  • CB
    Cheryl Brown
    Dec 5, 2025
    1.0
    12:10 Fri 12/5 ordered ice coffee, horrible @drive thru attempted to return yet another one.Both were horrible. Emp. would not accept either cup and proceeded to argue whether it was right and that I didn't know. I get ice coffee everyday but she had to verify with staff if the new me. WHY? GOT a refund for wrong amount. She kept saying look I'm cold. smh Also insinuated that I would throw cup at her. My my my.
  • SJ
    Skiro Jordan
    Dec 1, 2025
    2.0
    Too many kids working. At night you can hear foul language and music. No one cares anymore.

Frequently Asked Questions About McDonald's

What are the regular dine-in opening hours of McDonald's at 1448 Baltimore St, Hanover, PA?

The McDonald's location in Hanover, PA is open daily. From Monday to Wednesday and Sunday, it operates from 5:00 AM to 11:00 PM. On Thursday, Friday, and Saturday, it is open 24 hours.

Is McDonald's delivery service available 24/7?

Yes, McDonald's delivery service operates 24 hours a day, seven days a week.