Dunkin'

3.6
474 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hanover, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1039 Baltimore St, Hanover, PA
17331, United States

Hours

Reviews

3.6
474 reviews
5 stars
211
4 stars
82
3 stars
47
2 stars
32
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and staff being distracted or unprofessional.

Order Accuracy

Many reviews highlighted problems with incorrect orders, including wrong items and poorly made drinks.

Staff Attitude

While some customers praised friendly staff, others noted rudeness and lack of customer service.

Cleanliness

Several reviews mentioned unsanitary conditions and a dirty atmosphere, particularly during renovations.

Product Quality

Customers expressed dissatisfaction with the quality of coffee and food items, often describing them as stale or poorly prepared.
  • GS
    gary salisbury
    Dec 30, 2025
    5.0
    Great coffee, fast service
  • ML
    Mary Leonard
    Dec 16, 2025
    5.0
    A new employee by the name of Bobby helped me to and from my car due to ice on the sidewalk..as I left the store he actually watched me leave and then once again walked me back to my car..wish there was more Bobby's on this earth..A big Thank you Bobby!!..you ate a true asset to Dunkin!!
  • SP
    Sierra Palmer
    Dec 11, 2025
    2.0
    Everytime I come here for a doordash order, the employees are always on their phones or having conversations. Then I am standing there waiting between 5-15 mins for anyone to acknowledge me. I have to wait a total of 15-20 mins to get the order and then leave the store. I have customers often complain of missing items or items being made incorrectly. Currently been here 10 mins, and a girl was standing in the middle of the line on her phone, causing for people to walk around her... and then I find out through hearing them joke about and not telling me directly, that they had the order but gave it to the wrong person... The only saving grace was a gentleman who gave me the order and apologized and was very friendly to me.
  • VT
    Victoria Taylor
    Nov 13, 2025
    5.0
    I frequent this dunkin before work and the staff is always friendly and the service is great. Will continue to visit 😊
  • CN
    Cole Norwood
    Oct 17, 2025
    1.0
    Employee was sleeping on the couch in the dining area and then woke up just to nod back out multiple times. He was definitely on something. 2 employees actually working were extremely slow. I waited 15 mins for a small hot coffee and had to ask about it 3 times. Place was dirty on top of it all

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hanover, PA?

Dunkin' in Hanover, PA is open daily from 4:00 AM to 8:30 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.