Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude staff, long wait times, and poor order accuracy, leading to frustration.
Food Quality
While some customers praised the food as fresh and hot, others experienced cold or incorrect orders.
Cleanliness
Many reviews highlighted dirty bathrooms and unclean dining areas, detracting from the overall experience.
Operational Hours
Several customers noted inconsistencies with the restaurant's operating hours and accessibility, particularly regarding the dining room.
Staff Performance
Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and lack of attention.
GI
Gord Illman
4 days ago
5.0
What was impressive was the burger looked like, tasted like, a burger. The fries we're as expected. The surprise was everything was Hot. McDonald's in Canada is not a place I regularly go to. Too bad the Canadian locations can't replicate our experience in the states.
GB
Grace Barsley
Nov 3, 2025
5.0
Holy moly today is the day that they made the perfect fries ever. The perfect amount of salt, the crispy yet soft texture. Whoever made these better get a raise immediately.
To top it off, the nuggets are amazing, the root beer is phenomenal. Got exactly what I ordered with a side of pride from the workers. Pat yourselves on the back and give everyone a group hug because yall deserve it. Absolute cinema.
CJ
Challa Jatin
Oct 30, 2025
1.0
I had a pumpkin iced coffee on Oct 30 2025 at 9:30AM. I clearly placed an order with extra pumpkin syrup which I didn’t get and the staff (who was a lady) was very rude. I ordered the same couple times in the week and it was good.
GV
Gabriel Valecillos
Oct 4, 2025
1.0
I tried going to the dining room at 8:10 and they said they were close . I was pointed to the drive thru rudely but there was no ice cream . So I ended up being frustrated and leaving.
They claim to be open till 11pm . Not good
GS
Gary Snacker
Sep 14, 2025
1.0
Worst McDonalds ever. Must order on screen , with no sign on the counter stating so. ( We saw at least 6 people leave frustrated lack of no one to take their order after standing there minutes with no one coming over) . We oder by the kiosk, then waited 20 minutes to get our food as car by car kept getting their orders with at least a 12 of them being orders well after ours was placed . What a poor managed store.