Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
While some customers praised the food for being hot and fresh, many others complained about cold food and incorrect orders.
Cleanliness
Numerous reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.
Staff Performance
Customer experiences with staff varied widely, with some praising friendly service while others noted rudeness and lack of attention.
PG
Paul G
Dec 11, 2025
2.0
Waited in line for 10 minutes while three employees walk past us and didn't even say hello or say they would be right with us, Burger Hut way too much ketchup and fish sandwich and way too much tartar sauce that's all you could taste, unsweet tea was very watered down.
KF
K Ferguson
Dec 9, 2025
1.0
Food was cold. Had one person running the register and serving people, while other employees were being loud and boisterous with each other.
BS
Brittni Smith
Dec 7, 2025
1.0
I told these people I did not want egg on my McMuffin and they still put egg on this is the 3rd time I have came here and they can not comprehend that I don’t want no dam egg
DM
D'Asia Mcinnis
Nov 29, 2025
1.0
If I could rate it negative stars I would! Visited family for Thanksgiving and finally otw home after a beautiful reunion to be met with racism. No one greeted me and my brother and they let our order sit on the counter didn’t even call it! We had a baby waiting in the car in 30 degree weather. I called to get the name of the GM and the girl on the phone lied and wanted to argue with me. Very racist if you are black please don’t
Come here!
GI
Gord Illman
Nov 20, 2025
5.0
What was impressive was the burger looked like, tasted like, a burger. The fries we're as expected. The surprise was everything was Hot. McDonald's in Canada is not a place I regularly go to. Too bad the Canadian locations can't replicate our experience in the states.