Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with food being cold, stale, or poorly prepared, leading to dissatisfaction.
Service Speed
Numerous reviews highlighted long wait times for food, both in-store and drive-thru, with some customers experiencing significant delays.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Order Accuracy
A recurring theme was the frequent mistakes in orders, with many customers receiving incorrect items or missing components.
Customer Service
Feedback indicated a lack of professionalism and rudeness from staff, which negatively impacted the overall customer experience.
JJ
Jakx118
6 days ago
1.0
Almost $8 for a latte and a hash brown. The hash brown was nearly $3 by itself, and the “latte” was just a sugary cup of slop that barely resembled coffee.
I genuinely felt like a sucker walking out. This is a perfect snapshot of modern degradation — overpriced, low quality, slow, careless, and somehow still indifferent about it. Every level of the experience was awful: price, product, and execution.
Hard to believe this is what passes for fast food now.
OO
Olivia
Dec 23, 2025
1.0
We ordered nuggets and not only did we have to wait forever to get them, but they were lukewarm, slimey on the inside, and we're full of tendons and other hard bits. One occasionally is expected, it is meat, but every single one has them. Now me and one other person who also tried to eat them once we got home is sick, and thinking about the whole experience makes me nauseous. Never coming back here again
AT
Amanda Turner
Dec 12, 2025
1.0
Takes forever for the food to come out. My family ordered food, it took 25 more minutes for my one family member to get their food compared to everyone else, AND forgot their chicken samdwich. Screwed up my husband's burger, took 20 minutes to get a replacement. Workers have a dont care attitude. This place is absolutely terrible anymore. Get your shit together.
DL
Denise Loreno
Dec 4, 2025
1.0
Used the drive thru and waited 38 minutes for my happy meal and grinch meal. No sorry, no respect, no refund….manager was rude!
JB
Jessica Bogardus
Nov 24, 2025
3.0
The food was put together very sloppy and hardly wrapped. Also waited quite a bit of time to get our food when it did come out the French fries were cold.