Customers praised the friendly and attentive service, although some reported issues with specific staff members being rude or dismissive.
Food Quality
The food received positive feedback for being delicious, particularly the burgers and ice cream, but there were complaints about inconsistent preparation and quality.
Cleanliness
The establishment is generally noted for being clean, but there are concerns about unsanitary practices observed by some customers.
Parking and Facilities
Many customers expressed dissatisfaction with the condition of the parking lot and the need for updates to the seating and overall facilities.
Operational Hours
Several reviews mentioned frustration with inconsistent operating hours, including early closures that did not align with posted times.
JS
Jennifer Shelatz
Nov 25, 2025
5.0
I typically wouldn't review a fast food place but one act changed my mind. My husband and I stopped in for dinner and I ordered a 3 piece tender meal. When I got my food and sat down, a woman approached the table and stated that my tenders were fresh but she didnt like the way they looked so she was making me new ones. I was a little taken back because I didnt think anything of it, they looked fine to me. 10 minutes later she brought out 3 fresh tenders for me. I didnt need them but it was incredibly nice to see someone take pride in their food and quality to the extent of this! Will definitely return to this location!
RT
Robert Truby
Nov 16, 2025
2.0
As I'm sitting here in the drive through waiting to get my two hot dogs that I paid over $8 for looking at this pathetic parking lot wondering why they've never put any money in to it?!?! DQ is the most overpriced fast food there is. This was my very last time patronizing this place.
GO
Gary Oliver
Sep 15, 2025
4.0
Not many places left know how to make an Old fashioned chocolate soda.
EW
Elsie Welton
Aug 10, 2025
5.0
Lady was the sweetest ever .food was absolutely delicious service was great
What are the operating hours of Dairy Queen Grill & Chill in Greenville, PA?
Dairy Queen Grill & Chill is open Tuesday through Saturday from 11:00 AM to 8:00 PM, and on Sunday from 11:30 AM to 8:00 PM. It is closed on Mondays.
Where is Dairy Queen Grill & Chill located?
It is located at 32 Hadley Rd, Greenville, PA 16125-1258, United States.
What kinds of food and treats can I expect at Dairy Queen Grill & Chill?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Basket, and ice cream cakes via DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating services?
Yes, this location offers both drive-thru service and outdoor seating.
Is Dairy Queen Grill & Chill a family-friendly restaurant?
Yes, Dairy Queen Grill & Chill welcomes families and is good for kids.
Can I order from Dairy Queen Grill & Chill using a mobile app or online?
Yes, you can order online for pickup through their website and also download their app for exclusive deals and mobile ordering features.
What nearby dining options are available close to Dairy Queen Grill & Chill?
Nearby dining includes Pizza Hut for pizza and American cuisine, Stone Arch Restaurant for diner-style meals, Burger King and Wendy's for other fast food options.
Are there any medical facilities near Dairy Queen Grill & Chill?
Yes, the UPMC Hillman Cancer Center and UPMC Hillman Cancer Center (Medical Oncology) are nearby, along with doctors like Dr. Lob and UPMC Neurology.
What other local businesses might be convenient to visit when at Dairy Queen Grill & Chill?
Nearby businesses include Hadley Road Laundromat for laundry services, O'Reilly Auto Parts for automotive needs, and Greenville Beverage if you're looking for a liquor store.
How can I find Dairy Queen Grill & Chill on social media and online?
You can visit their Facebook page at https://www.facebook.com/dairyqueen/ or follow their Twitter handle @DairyQueen. Their website is https://www.dairyqueen.com/en-us/locations/pa/greenville/32-hadley-rd/16166/.