Dunkin'

3.4
354 reviews
Decked Out Lattes
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Business Details

5161 William Flynn Highway, Gibsonia, PA
15044, United States
(724) 939-3081
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gibsonia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5161 William Flynn Highway, Gibsonia, PA
15044, United States

Hours

Reviews

3.4
354 reviews
5 stars
150
4 stars
49
3 stars
33
2 stars
29
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and incorrect orders, particularly in the drive-thru.

Staff Attitude

Many reviews highlighted rude or inattentive staff, with some customers feeling ignored or mistreated.

Product Quality

There were consistent complaints about stale donuts, incorrect orders, and poorly prepared food items.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their friendliness and excellent service.

Management Concerns

Several reviews indicated a lack of effective management and training, contributing to ongoing service and quality issues.
  • CO
    Chuck Oneill
    Nov 1, 2025
    1.0
    Wow. No donuts, old greasy hash browns, slow.
  • ES
    Eugene Smith
    Oct 31, 2025
    1.0
    Get ready to wait in the drive thru for 20 plus mins.
  • SG
    Susan Goodrich
    Oct 18, 2025
    2.0
    Depends on the day, but guarantee you if the women who is the district manager is working , the service will be bad. Your drink will be wrong, or you will be charged wrong or you will be asked to go and park to wait for your drink, only to be given the wrong drink or some food you didn't order after 8 minutes of waiting. If she is not there this place is fine. Then when you tell this district manager you were overcharged even though the girl told you weren't charged at all and not given a receipt, she is incapable of not talking over you. Similar experience with this manager on 3 occaisions now.. Go to Starbucks or locally owned small business, less aggravation.
  • NS
    Nick Shaffer
    Oct 1, 2025
    1.0
    For how much Dunkin’ charges for fried dough and icing you’d think they would actually put icing on them. 2nd time I’ve been here and the donuts come with almost no icing on them.
  • ZZ
    ZEM
    Aug 26, 2025
    2.0
    The guy working the drive through was high and messed up our order after trying to clarify 3 times, so it didn't seem worth it to go back through and correct the order. He didn't seem entirely coherent and had slurred speech and movements, but I his defense the drive through microphone is about two feet further away from the driving portion than it needs to be. The food ended up wrong and burnt, and the drinks the wrong size.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Gibsonia, PA?

Dunkin' in Gibsonia, PA is open from 4:30 AM to 9:00 PM Monday through Thursday and Sunday, and from 4:30 AM to 10:00 PM on Friday and Saturday.

Does Dunkin' in Gibsonia offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.