McDonald's

3.7
933 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
525 Scranton Carbondale Hwy, Eynon, PA
18403, United States

Hours

Reviews

3.7
933 reviews
5 stars
399
4 stars
197
3 stars
137
2 stars
62
1 star
138

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers consistently noted long wait times, especially during peak hours.

Staff Attitude

Feedback varied on staff demeanor, with some praising politeness while others reported rudeness and unprofessional behavior.

Food Quality

Food quality was hit or miss, with complaints about freshness and preparation, particularly regarding fries and burgers.

Cleanliness

The restaurant was generally described as clean, although some customers reported unsanitary conditions.
  • SS
    Sammie
    Nov 17, 2025
    1.0
    This is by far the worst McDonalds in the area. 2 times in a row my order was completely wrong. What it said on the ticket was the complete opposite of what I got. Both times I got back to work and couldn’t even eat my food, couldn’t go back because you’re allowed your break time and that’s it. Makes me sick that I work 16 hour shifts attempt to get food on my one lunch break I get and I’m dissatisfied and disappointed. Both times I asked for a refund and I got the same girl with the same horrible attitude. Why do I need to wait days for a refund because I paid with my card? Not only and I out of food I’m out of the money i spent because I don’t have the money to get something else. Please tell your employees to pay attention to what the order says and make it correct. I worked fast food for 15 years it isn’t that hard. And McDonalds employees make more than what I make working in health care. It’s sickening. Not to mention you can stand there a good 10 mins with employees staring at you instead of asking what you need help with. Stop running your establishment like it’s a circus and then you’d have better reviews and less complaints. Never going there again. I’ve been a customer for 4 years I’ll go out of my way to another location. Poor employees and poor quality service and food.
  • PS
    Paul Smith
    Nov 11, 2025
    3.0
    Chicken strips are back on the menu but McD restaurants are not cooking them long enough because the product is very chewing, don't recommend the current strips! Fries were perfect.
  • DJ
    Dale Jones
    Oct 21, 2025
    3.0
    It's McDonald's do I really need to say more they are all the same no personality
  • MR
    Matt Ruotolo
    Oct 18, 2025
    1.0
    This is the fourth time I've doordashed. Just got delivered and this is how I open my bag. Ice cream in the actual bag w no lid and melted ice cream on everything, ordered at 10pm it didn't show up till about 11pm. McDonald's is like ten min away from me. And mind you the seal was good on the bag and have had different delivery drivers.my last orders have all been messed up didn't get what I ordered or missing like straws or spoons which conveniently I also did not get for my spilled ice cream this time also. I've bit my tongue about it every time but this is ridiculous.
  • MC
    michael carrotto
    Oct 5, 2025
    1.0
    Ordered a double quarter pounder with cheese value meal. The fries came out good but the burger had grease covering the bottom of the box and the bottom bun was almost soaked through. I went to the counter and showed the person at the register and all they said was huh. I asked if they would eat it. They looked at me and stared for a few seconds and then replied with disgust. Do you want another one or no. I said no I will throw it all away. I did not want another one I wanted the first one done right. They were not busy at that time and one other couple were eating inside at the time. This is not the first time I’ve had food not prepared right and I never said a word but today was the last straw. I like McDonald’s ocassionaly but I won’t be returning to this one. Sad but true. I just wish I had taken a photograph so I would have some sort of evidence before I through it all away.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 525 Scranton Carbondale Hwy, Eynon, PA?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location have a drive-through service?

Yes, the drive-through is open daily from 5:00 AM to 11:00 PM.