McDonald's

3.7
937 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
525 Scranton Carbondale Hwy, Eynon, PA
18403, United States

Hours

Reviews

3.7
937 reviews
5 stars
401
4 stars
196
3 stars
138
2 stars
63
1 star
139

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders, including missing items and wrong food.

Service Quality

Feedback highlighted a mix of experiences, with some praising friendly staff while others noted rudeness and poor customer service.

Food Quality

Customers expressed dissatisfaction with food preparation, mentioning issues like cold or improperly cooked items.

Wait Times

Many reviews indicated long wait times, particularly during busy hours, leading to frustration among customers.

Cleanliness

Some customers appreciated the cleanliness of the location, while others reported unsanitary conditions.
  • SW
    Stephen Welsch
    Dec 12, 2025
    2.0
    Ordered one of my burgers without cheese and when I checked the food before leaving found it still had cheese. I went back through the drive thru and explained what happened so they gave a new sandwich. Once I got home found the replacement still had cheese. I tried calling and yet the phone just gave a busy tone. This has happened multiple times and will definitely not be going back to this location.
  • SS
    Sammie
    Nov 17, 2025
    1.0
    This is by far the worst McDonalds in the area. 2 times in a row my order was completely wrong. What it said on the ticket was the complete opposite of what I got. Both times I got back to work and couldn’t even eat my food, couldn’t go back because you’re allowed your break time and that’s it. Makes me sick that I work 16 hour shifts attempt to get food on my one lunch break I get and I’m dissatisfied and disappointed. Both times I asked for a refund and I got the same girl with the same horrible attitude. Why do I need to wait days for a refund because I paid with my card? Not only and I out of food I’m out of the money i spent because I don’t have the money to get something else. Please tell your employees to pay attention to what the order says and make it correct. I worked fast food for 15 years it isn’t that hard. And McDonalds employees make more than what I make working in health care. It’s sickening. Not to mention you can stand there a good 10 mins with employees staring at you instead of asking what you need help with. Stop running your establishment like it’s a circus and then you’d have better reviews and less complaints. Never going there again. I’ve been a customer for 4 years I’ll go out of my way to another location. Poor employees and poor quality service and food.
  • PS
    Paul Smith
    Nov 11, 2025
    3.0
    Chicken strips are back on the menu but McD restaurants are not cooking them long enough because the product is very chewing, don't recommend the current strips! Fries were perfect.
  • DJ
    Dale Jones
    Oct 21, 2025
    3.0
    It's McDonald's do I really need to say more they are all the same no personality
  • MR
    Matt Ruotolo
    Oct 18, 2025
    1.0
    This is the fourth time I've doordashed. Just got delivered and this is how I open my bag. Ice cream in the actual bag w no lid and melted ice cream on everything, ordered at 10pm it didn't show up till about 11pm. McDonald's is like ten min away from me. And mind you the seal was good on the bag and have had different delivery drivers.my last orders have all been messed up didn't get what I ordered or missing like straws or spoons which conveniently I also did not get for my spilled ice cream this time also. I've bit my tongue about it every time but this is ridiculous.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 525 Scranton Carbondale Hwy, Eynon, PA?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location have a drive-through service?

Yes, the drive-through is open daily from 5:00 AM to 11:00 PM.