Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service quality.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, old, or improperly prepared items, alongside some positive mentions of hot and tasty food.
Cleanliness
Several reviews highlighted cleanliness issues, including messy tables and a dirty play area, impacting the overall dining experience.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff, good food, and the kid-friendly atmosphere, particularly the play area.
HR
Heather Ross
Dec 31, 2025
1.0
Am servers are absolutely horrible and just rude!!! Worst McDonald’s ever!!!
TT
Tilhas Tizi
Dec 28, 2025
1.0
would respectfully discourage doing business with this establishment. While this specific McDonald’s was once the gold standard for fast food in the area—consistently outperforming the surrounding locations in Downingtown and Lionville—it has undergone a catastrophic decline in quality, service, and basic operational standards over the last few years.
What used to be a reliable beacon of efficiency has morphed into a case study of institutional failure. To call the current state of this franchise "disappointing" would be a massive understatement; it is a complete collapse of the brand promise.
The Downingtown-Lionville Decline
For a long time, locals knew that if you wanted a hot meal and a correct order, you avoided the Downingtown and Lionville locations. However, rather than those branches improving to meet the standard of this one, this location has raced them to the bottom. We are currently witnessing a regional "plummet" where finding a competent McDonald’s in this corridor has become an impossible task.
KK
Kyle
Dec 15, 2025
1.0
This McDonald’s is very hit or miss every time we order. One ongoing issue is the sauce. Unlike many other fast-food places that don’t charge for extra sauce, McDonald’s does — and at this location, even when you pay for it, you only receive it about half the time. It’s frustrating to be charged an extra dollar and then not get what you paid for. After being burned repeatedly, it really takes away from the overall experience, especially since the meal is much less enjoyable without the sauce.
SM
Steven Mercurio
Dec 12, 2025
5.0
2 drive through lanes and fast service.
SB
Steve Boice
Dec 11, 2025
1.0
Worst experience at a McDonald restaurant. Served cold food. Asked nicely for warm fries and was subjected to attitude and anger! No service!
What are the regular operating hours for McDonald's Exton location?
McDonald's Exton is open daily from 5:00 AM to 1:00 AM Monday through Friday, and from 6:00 AM to 1:00 AM on weekends.
What are the delivery service hours at McDonald's Exton?
Delivery is available Monday through Friday from 5:00 AM to 12:30 AM, and Saturday and Sunday from 6:00 AM to 12:30 AM.
Is there a drive-through available at McDonald's Exton and what are its hours?
Yes, McDonald's Exton has a drive-through open Monday through Thursday from 5:00 AM to 1:00 AM, Friday from 5:00 AM to Midnight, and weekends from 6:00 AM to Midnight.
What delivery and pickup options are offered by McDonald's Exton?
The location offers curbside pickup, regular delivery, same-day delivery, and no-contact delivery options.
How can I place an order online from McDonald's Exton?
You can order online via their delivery portal at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment methods are accepted at McDonald's Exton?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Do they offer WiFi and other services at this McDonald's?
Yes, services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What popular nearby attractions can I visit before or after eating at McDonald's Exton?
You can visit Big League Haircuts for grooming, Indian Hut Exton for diverse dining, or The Little Gym for fitness activities nearby.
Are there any nearby grocery or retail stores close to McDonald's Exton?
Yes, Produce Junction grocery store, Dollar Tree discount store, and Mattress Firm furniture store are located nearby for your shopping convenience.
What other restaurants are close to McDonald's Exton that I might want to try?
Nearby dining options include Something Grilled barbecue, Fontana Pizza & Grill, Damas Mediterranean Grill, Han Dynasty Exton (Chinese), Honeygrow, and First Watch breakfast restaurant.