McDonald's

3.5
1192 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1284 S Market St, Elizabethtown, PA
17022, United States

Hours

Reviews

3.5
1,192 reviews
5 stars
392
4 stars
274
3 stars
222
2 stars
113
1 star
191

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of attention.

Food Quality

Several reviews mentioned issues with food quality, including cold items, poorly assembled burgers, and inconsistent freshness.

Cleanliness

While some customers noted cleanliness and a pleasant atmosphere, others reported dirty tables and unsanitary conditions.

Speed of Service

Customers experienced inconsistent wait times, with some praising fast service while others complained about long delays.
  • JS
    Jessica Swope
    Nov 7, 2025
    2.0
    My order was wrong when I got home. The way the lot is set up is horrible driving all the way around the building to get to the drive thru then driving all the way around again just to leave was a very dumb set up
  • CW
    Connor Werni
    Nov 1, 2025
    5.0
    One of the better McDonald's
  • SP
    Sujit Pathak
    Nov 1, 2025
    1.0
    Absolutely disappointing experience at this McDonald’s. We placed a mobile order for pickup — got charged instantly — but after waiting 15 minutes, our food never came out. My wife went inside to check and the manager casually told her they “didn’t get the order.” When she tried to show proof on her phone, he snapped back with, “I’m not touching your phone, call customer service.” No effort to help, no apology — just pure attitude. We had a hair appointment for our little one, so we left frustrated and came back later. Thankfully, the other staff members took the time to investigate and confirmed the order was received after all. They were polite, understanding, and handled it professionally — unlike the manager who clearly needs serious customer service training. If it weren’t for the kind and respectful team members who helped us later, this would’ve been a complete disaster. Advice to management: Teach your managers to solve problems, not push them off to corporate.
  • MV
    Marcus Vega
    Oct 19, 2025
    1.0
    This was not a good experience. I ordered breakfast meals for my crew at work. I was grateful they came in on a Saturday. The lids on the coffees would not seat on the cup right and caused me to spill one of them and burn the ISH out of my hand. At first I thought it was my clumsiness. I realized when I delivered them they were all like that and each one almost spilled. The lids just didn't fit the cups and were very loose on top. The coffee was so hot My hand was red and swollen for 2 days. Ugh McDonald's across the board are falling off. I went to Burger King the following 3 weekend mornings for snug fitting coffee lids and croissants. Ronald get your house in order.
  • MT
    Matt Tucker
    Oct 12, 2025
    1.0
    They have two drive up stations to place orders. Unfortunately, if you go to the wrong one, you may end up waiting five minutes while three cars pass you in the other line because the woman asked you to continue to wait without any explanation or setting any estimate for how long you’ll be waiting. I do not recommend this McDonald’s.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1284 S Market St in Elizabethtown, PA?

McDonald's at 1284 S Market St in Elizabethtown, PA is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru that is open 24 hours a day, 7 days a week.