Long John Silver's | A&W

3.7
893 reviews
Seacret Society

About

Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Long John Silver's | A&W
750 Ohio River Blvd., East Rochester, PA
15074, United States

Hours

Reviews

3.7
893 reviews
5 stars
392
4 stars
167
3 stars
142
2 stars
55
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, especially in the drive-thru, with some waiting over 30 minutes without service.

Food Quality

While some customers praised the freshness and taste of the food, others complained about greasy, cold, or improperly cooked items.

Staff Friendliness

Several reviews highlighted the friendliness and helpfulness of the staff, although there were also reports of unprofessional behavior from some employees.

Cleanliness Concerns

Multiple customers noted that the restaurant was dirty, with specific mentions of unclean tables and restrooms.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and issues with mobile orders.
  • JK
    Joey Kaminsky
    Nov 14, 2025
    5.0
    I love that this location is original and hasn't changed. The food is usually good from here, other than sometimes not being very freshly cooked. The staff is not rude, but they are not pleasant either. I am usually not greeted at all when I go here or ever told "Thank you", which I am ok with but I don't think that is good business practice. The staff looked stressed out and maybe this place needs more people on a shift. I am unsure. I worked at 2 fast food places when I was younger and was it my favorite job? No.....but I worked with pride and to the best of my ability to make $5 an hour. Maybe that's a thing of the past, but I hope things turn around one day. Nonetheless, I do enjoy going here and their chicken, fish and fries are just as good as I've always remembered.
  • NN
    Neil
    Nov 5, 2025
    1.0
    The owner of this store really needs to pull it together. They don't take any pride in their location. If their are more than 4 customers in the store dont even bother waiting because they cant handle that many people. I loved the food here but recently the staff has been proven to be incompetent. The only thing I can say positive is they are at least better than the butler location. Please start paying your workers fair wage so they can actually do the required tasks.
  • AT
    Art Toth
    Nov 4, 2025
    4.0
    When you walk in and the seats are still that original looking blue plastic seating it just brings back the Nostalgia lol. The breading on the fried shrimp and chicken must be just out of the fryer fresh and is really good. But not even once every 3 or 4 months is good for you I crave it every now and then what is a very rare occasion to have it. Don't worry we'll be back at some point
  • MK
    Michele K
    Oct 24, 2025
    4.0
    A good local fast food restaurant. Service was good.
  • SS
    Scott “DirtiestPlayaInDaGame” Shields
    Oct 21, 2025
    1.0
    The corn that you served me..... was so cold and stale tasting .I wouldn't even let my son try it. Embarrassing. I haven't been to this store in years... and the chicken was my go to item...I would always get a 3 piece chicken and add another piece of chicken to my order. The chicken that you served me was so tiny.. I couldn't believe it. I did ask for some 'crunchies' as I pulled up to the window.... remembering that I used to get them. The worker was VERY accommodating and did not hesitate to add them to my order at no cost. 🎖🎖

Frequently Asked Questions About Long John Silver's | A&W

Can I order online and pickup in store?

Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations

Can I see a menu?

You can see a menu here: https://www.ljsilvers.com/menu/