Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.9
845 reviews
5 stars
496
4 stars
107
3 stars
60
2 stars
55
1 star
127
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive service, particularly highlighting staff members like Emmy and Lia.
Food Quality
The burgers received consistent positive feedback for being delicious and well-prepared, though some customers noted issues with the fries.
Staffing Issues
Several reviews mentioned slow service and understaffing, leading to longer wait times and some negative experiences.
Cleanliness
While some customers appreciated the cleanliness of the restaurant, others reported dirty tables and floors.
Order Accuracy
There were complaints about incorrect orders and difficulties in getting refunds for missing items from online orders.
- JDJudith Davis4 days ago3.0I had to ask them to clean the table. Plus the order was very slow When I look where the server was, she was at another station. You should hire more staff and servers.
- GGGraceNov 18, 20255.0Emmy was very kind & welcoming. She made sure we were ok & had everything we needed. Excellent customer service thank you.
- RAradames alvarezNov 18, 20255.0Great atmosphere and great working crew. Respectful and quick customer service.
- HRHeather RovnerNov 17, 20255.0Amazing experience , Gabby was wonderful and took care of my friend and me and our dietary needs and allergies. She discussed what is on the menu with a warm friendly smile and offered many options ! Will definitely come back !! And Emmy was amazing too
- SCSharon CNov 4, 20251.0We got burgers one day were amazing ,went bk following week the burgers tasted sour,we think the onions were bad as we both felt sick after eating,called the will grove store to let manager Liam,know, as I have worked in food industry! and he was very rude,talked over me...told me I knew nothing the onions were not bad as nobody else called hung up on me he was just aweful....won't go bk to that location horrible manager!!!!
Frequently Asked Questions About Smashburger
What type of food does Smashburger serve?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours for dining in at Smashburger?
Smashburger is open daily from 10:30 AM to 9:00 PM.
Does Smashburger offer delivery services?
Yes, Smashburger offers delivery every day from 10:00 AM to 8:30 PM.
Can I order food ahead of time for quicker pickup at Smashburger?
Yes, Smashburger provides order and pay ahead options through their website and app.
Is Smashburger suitable for families and children?
Yes, Smashburger welcomes families and children and offers a children's menu and high chairs.
Does Smashburger have wheelchair accessibility?
Yes, Smashburger has wheelchair accessible entrances, parking, seating, and restrooms.
Does Smashburger serve alcoholic beverages?
Smashburger serves beer and alcohol but does not have a bar onsite or serve cocktails, wine, or liquor.
Are there outdoor seating options at Smashburger?
Yes, Smashburger offers outdoor seating for customers.
What nearby places can I visit before or after dining at Smashburger?
Nearby you can visit Promenade at Upper Dublin shopping center for retail shopping or enjoy a workout at Club Pilates and Pure Barre studios.
How can nearby stores like Xfinity Store or SEPHORA complement my visit to Smashburger?
You can combine your meal at Smashburger with shopping trips to nearby stores like Xfinity Store by Comcast for technology needs or SEPHORA for beauty products, all within walking distance.
If I'm coming to Smashburger, where can I find convenient services nearby such as banking or urgent care?
Nearby services include Chase Bank and PNC ATM for banking, as well as Live Urgent Care for medical needs, conveniently located near Smashburger.