Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,431 reviews
5 stars
637
4 stars
329
3 stars
242
2 stars
69
1 star
154
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Cleanliness
Some customers noted cleanliness issues, particularly with dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, several customers praised the friendly staff and good food quality during their visits.
Management Response
A few reviews mentioned positive interactions with management, particularly in resolving issues, but these were overshadowed by numerous complaints.
- JVJessi Vierra1 day ago2.0When the persons working the registers can't function without a screen telling them what to do. They screw up the most basic order. Then keep trying to hand me a mobile order for a name we told them want us 11 times! Only for them to still hand me the mobile order frappe instead of the one I ordered. Apologies to Joseph, the caramel frappe you ordered was the only good thing in our order. For a company that has ran a production line for over 50 years, this place is proof that even a well documented process fails when common sense goes out the window. Avoid this McDonald's there are other ones in the area.
- CMChef RaNeisha MyersNov 16, 20255.0Clean location, speedy service
- AAAngelNov 10, 20254.0Would have a better review if they used both dry through speakers.
- KKkissmyaxe92lcNov 4, 20255.0Only good mcdonalds they know me by name I get my bfast every morning there foods always fresh
- KKKINGOct 23, 20251.0The 2 girls that are working there tonight are the worst I come there and ask for 20 pieces nuggets and a mc chicken and 2 large drinks and I come around and pay i drive 100 feet check the food and its cold like its never been cooked the nuggets and the sandwich so I bring it back and the girl is like so you want fresh food with a attitude like im the problem and she said pull over to the white line and now im waiting and waiting and waiting 15 to 20 or more mins no other customer in sight so I go to the other side of mc Donald's and im literally watching them from out side the window they making me wait on purpose and they back there joking around and no one's at the grill and I've been waiting so long for food its ridiculous and she finally comes out with the food im already in rage and upset that they had me waiting this long so i said I just want my money back and that's it they was laughing knowing how upset I was this is the problem when u have terrible employees they will drag your business to the ground and serve customers bad food I realy hope this gets settled we the people are tired of the foolishness of these terrible employees this happened tonight 10/22/25 around 11 to 11:30 pm so this review will tell you who exactly was the 2 girl that was working the evening shift is the problem
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 1511 Scranton Carbondale Hwy, Dickson City?
McDonald's is open from 5:30 AM to 10:30 PM every day of the week.
Does this McDonald's location offer drive-thru services?
Yes, the McDonald's at this location has a drive-thru open from 5:00 AM to midnight on weekdays and until 1:00 AM on Saturdays.
What delivery options are available for this McDonald's?
You can order via delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Where can I order McDonald's food online for delivery?
You can place your order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App for quick ordering.
What payment methods does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa as payment methods.
Does McDonald's offer any rewards or loyalty programs?
Yes, you can earn points for free food using the MyMcDonald’s Rewards program.
Are there any hotels near McDonald's at 1511 Scranton Carbondale Hwy?
Yes, Home2 Suites by Hilton Dickson City Scranton is a nearby hotel for customers visiting McDonald's.
What seafood dining options are available near this McDonald's?
Nearby seafood restaurants include Red Lobster and Coopers Seafood House, great for customers seeking more dining choices.
Are there other quick service or fast food restaurants close to this McDonald's?
Yes, PrimoHoagies Dickson City and another McDonald's location are nearby for more fast food options.
What other services might customers find near this McDonald's?
Customers can find various services nearby including a Verizon mobile phone store, Lovely Nails Salon & Spa, and Aspen Dental clinics.