Dunkin'

4.0
428 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dallas, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3168 Memorial Hwy, Dallas, PA
18612, United States

Hours

Reviews

4.0
428 reviews
5 stars
238
4 stars
79
3 stars
31
2 stars
24
1 star
56

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and inconsistencies in drink preparation.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor attitudes.

Speed of Service

Numerous reviews highlighted slow service, particularly during busy times, leading to long wait times for both drive-thru and mobile orders.

Management Issues

Concerns were raised about management's handling of staff and customer interactions, with some customers calling for leadership changes.

Cleanliness and Maintenance

Several customers mentioned unsanitary conditions and poor maintenance, particularly regarding the drive-thru and kiosk systems.
  • DJ
    David Johnson
    Dec 10, 2025
    1.0
    one of the locations that waters it down and will just give you incorrect things, and whoever handles the bagels needs to learn to use gloves
  • N8
    Narwal 8752
    Dec 9, 2025
    5.0
    The young lady who took my order (Sarah) was absolutely amazing she brings great energy to this location and this staff!
  • EE
    Elyse
    Nov 6, 2025
    1.0
    I ordered a cookie butter cold brew, i got it and it was just a cold brew with cream, no cold foam, no cookie bites, asked for it to be redone all they did was put the tiniest bit of cold foam on it with the tiniest bit of cookie bites, not to mention, the lid was disgustingly sticky by them spilling cold foam on top of it, didn’t even wipe it.
  • KR
    Kristen R
    Sep 20, 2025
    2.0
    It is the store closest to my home. That is the only reason why I go to this Dunkin. It takes forever, despite ordering ahead on the app. Never friendly service and orders have been wrong.
  • AW
    Arianna Wheaton
    Sep 10, 2025
    1.0
    Waited over 14 minutes for my mobile order to only have my Hash-browns ice cold. I understand they were super busy but the reason for mobile orders is to have the convenience of getting it faster than having to wait in the drive-through. It’s just unacceptable the amount of money you pay for fast food and it’s not even really fast.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Dallas, PA?

Dunkin' in Dallas, PA is open every day from 4:00 AM to 8:00 PM for in-store service, and delivery is available from 4:30 AM to 7:30 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location offers a drive-thru for convenient ordering and pickup.