McDonald's

3.3
585 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9090 William Penn Hwy, Cresson, PA
16630, United States

Hours

Reviews

3.3
585 reviews
5 stars
188
4 stars
115
3 stars
111
2 stars
45
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, particularly in the drive-thru, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, including missing items and wrong food.

Staff Behavior

Feedback indicated a mix of staff attitudes, with some customers experiencing rudeness and poor customer service, particularly from management.

Food Quality

Several customers noted that food was often served cold or not prepared correctly, contributing to a negative dining experience.

Cleanliness

There were complaints about unsanitary conditions, including dirty tables and sticky floors.
  • ES
    Ethan Suhoney
    5 days ago
    2.0
    Food is normally pretty good but recently have been getting burnt food or not getting sauces customer service is amazing depending on who you get.
  • SD
    Sarah Dawn
    5 days ago
    1.0
    20 minute wait time is ridiculous. The staff is incompetent. You lost a regular costumer.
  • CH
    Carrie Hollenbaugh
    Dec 6, 2025
    1.0
    Came for the Grinch Meals. They have no buns to make Big Macs. However with the nuggets meals they also did not have the Grinch pickle salt or shake bags. Food came out barely warm and missing things that are on receipt as received. Tables are not cleaned off. They were not busy either!! Do better!!!
  • TL
    thomas lego
    Nov 30, 2025
    1.0
    The leadership (managers ) are a joke. Nov 29, ordered a sausage egg and cheese on the app. Waited for 1 car ahead. Order sent at 8:31 and I did not get it until 8:57. I know their ticket tome is 90 seconds. And even if they made it fresh the longest item to cook is egg for 3 mins. This is 100% of the time. You could go there 8 times every day for 2 weeks and have a 20 minute + wait time for as little as 1 item at a time The managers are awful. Mindy fry yells and talks back to customers who have problems
  • SM
    Stephanie Miller
    Nov 13, 2025
    5.0
    Drive thru service was awesome

Frequently Asked Questions About McDonald's

What are the McDonald's Cresson location's regular opening hours?

McDonald's in Cresson is open daily from 5:30 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is available every day from 5:30 AM to 11:00 PM.