Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely long wait times, particularly in the drive-thru, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, including missing items and wrong food.
Staff Behavior
Feedback indicated a mix of staff attitudes, with some customers experiencing rudeness and poor customer service, particularly from management.
Food Quality
Several customers noted that food was often served cold or not prepared correctly, contributing to a negative dining experience.
Cleanliness
There were complaints about unsanitary conditions, including dirty tables and sticky floors.
ES
Ethan Suhoney
5 days ago
2.0
Food is normally pretty good but recently have been getting burnt food or not getting sauces customer service is amazing depending on who you get.
SD
Sarah Dawn
5 days ago
1.0
20 minute wait time is ridiculous. The staff is incompetent. You lost a regular costumer.
CH
Carrie Hollenbaugh
Dec 6, 2025
1.0
Came for the Grinch Meals. They have no buns to make Big Macs. However with the nuggets meals they also did not have the Grinch pickle salt or shake bags. Food came out barely warm and missing things that are on receipt as received. Tables are not cleaned off. They were not busy either!! Do better!!!
TL
thomas lego
Nov 30, 2025
1.0
The leadership (managers ) are a joke. Nov 29, ordered a sausage egg and cheese on the app. Waited for 1 car ahead. Order sent at 8:31 and I did not get it until 8:57. I know their ticket tome is 90 seconds. And even if they made it fresh the longest item to cook is egg for 3 mins. This is 100% of the time. You could go there 8 times every day for 2 weeks and have a 20 minute + wait time for as little as 1 item at a time
The managers are awful.
Mindy fry yells and talks back to customers who have problems