Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
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Details
Drive-throughAvailable
Location
McDonald's
1703 Route 228 Cranberry Commons, Cranberry Township, PA
Customers frequently reported extremely long wait times, often exceeding 30 minutes, particularly in the drive-thru.
Staff Attitude
Mixed reviews on staff demeanor, with some praising politeness while others noted rudeness and unprofessional behavior.
Cleanliness
Concerns were raised about the cleanliness of the restaurant and play area, with some customers noting improvements while others found it lacking.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, although some customers reported their orders being fulfilled correctly.
Food Quality
Food quality received mixed feedback, with some customers enjoying their meals while others criticized the freshness and preparation.
SS
Stanuel Stanuel
1 day ago
1.0
Long wait and terribly smashed, disassembled burger when I opened the wrapper. All of the special sauce was leaked outside of the sandwich and smeared on the wrapper. Most of the cheese hanging outside the bun. No receipt given. No napkins given. With no receipt, tried to make complaint to McDonald's Website for refund or a free burger. Anything at all. They said they sent the request back to Management at this McDs and they'd contact me. This was weeks ago and I've still never been contacted back about this issue.
PP
Paige
Nov 13, 2025
1.0
I don't understand how everytime I come here the fries are cold and taste like they've been sitting there forever, the sweet tea always tastes like extremely watered down unsweetened tea, the chicken nuggets are cold, and my burger is maybe lukewarm if im lucky. How does this happen constantly? It makes absolutely no sense to me.
NP
Nik Postich
Oct 29, 2025
3.0
Mostly miserable or confused and stressed out teenagers employed. And I experienced a very long wait. But I didn't feel the staff was at fault for this. They are simply swamped with customers.
But why? What is it about McDonald's that people flock too. The rare occasion I visit one of these it's always the same. The drive through nearly wrapped around that building and the people waiting at the counter.
The staff can't keep up and the customers are rude. It's no wonder the staff looks like they hate their job.
CF
Christopher Fleming
Oct 26, 2025
1.0
Slowest service I've ever experienced at a mcdonalds. Over 40 minutes. I will never return to this location.
CM
Cindy McFarland
Oct 26, 2025
1.0
Drive through backed up, 15 people inside waiting for their orders. People waiting 30 minutes for their food. Terrible service.