Dunkin'

4.1
407 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3929 Columbia Ave, Columbia, PA
17512, United States

Hours

Reviews

4.1
407 reviews
5 stars
244
4 stars
62
3 stars
32
2 stars
17
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality varies significantly; some employees are praised for their friendliness and efficiency, while others are criticized for being rude and unhelpful.

Order Accuracy

Many customers report issues with incorrect orders, particularly in the drive-thru, leading to frustration and dissatisfaction.

Speed of Service

Service speed is inconsistent; some customers experience quick service, while others face long wait times, especially during busy hours.

Cleanliness and Environment

The cleanliness of the establishment is often mentioned, with some customers noting a clean and pleasant atmosphere, while others report unsanitary conditions.

Product Quality

Food and beverage quality is hit or miss, with some customers enjoying their orders while others receive items that are poorly prepared or not fresh.
  • SO
    Simi Odette
    Nov 15, 2025
    1.0
    Absolutely not!
  • DB
    Dyl Bair
    Nov 12, 2025
    1.0
    Drive through is crazy slow. Waited 17 minutes for 2 coffees and just two cars ahead of me. This is why starbucks is so much better.
  • BB
    Bill Bertrand
    Nov 7, 2025
    5.0
    Super fast service. The manager was doing a great job expediting orders.
  • AK
    Alicia Kimmet
    Oct 27, 2025
    3.0
    I have mixed emotions about this place. I'm here almost every day because it's so close to my house. The only really good thing is the woman who works in the morning that leaves at 12pm, I'm not sure what her name is. She has so much energy, is so sweet and just the thing you need while being handed a cup of coffee in the morning!! She's quick and efficient and my order is always correct when she's there. That's the positive. The negative is everything that happens when she's NOT working. The establishment is the literal opposite. Slow, inefficient and lifeless. If you go inside, there's 5 people sta ding around doing nothing, making and drinking their own coffee and don't even acknowledge you standing at the counter. At the drive through, you wait and wait just for the order to most likely be wrong and given to you by very bleak individuals. Basically, give that woman a raise and hire people who enjoy their jobs!
  • LL
    Luna
    Oct 5, 2025
    5.0
    I love coming to this store because they always get my order correct! Cindy has such a wonderful attitude and I appreciate that she knows me by name!! She never lets me down and always remains positive! She’s quick but most importantly, thorough! Give her a raise immediately! 🙂

Frequently Asked Questions About Dunkin'

What are the regular opening hours for this Dunkin' location in Columbia, PA?

This Dunkin' is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, they offer both delivery and curbside pickup services.