McDonald's

3.4
821 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
493 W Pen Ave, Cleona, PA
17042, United States

Hours

Reviews

3.4
821 reviews
5 stars
267
4 stars
179
3 stars
164
2 stars
76
1 star
135

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food being cold, improperly cooked, or missing items from their orders.

Service Issues

Many reviews highlighted slow service, incorrect orders, and rude staff, leading to a frustrating experience for customers.

Cleanliness

While some customers noted that the restaurant was clean, others reported dirty tables and unsanitary conditions.

Mixed Experiences

Overall, experiences varied widely, with some customers praising the speed and friendliness of staff, while others expressed dissatisfaction with their visits.

Pricing Concerns

Several customers felt that prices were too high for the quality of food received, leading to complaints about value.
  • EE
    E E
    Oct 18, 2025
    1.0
    Read other reviews: same thing happened to me. I live close, and once every couple years i give them a chance to get something right. Asked what beverage options available with egg McMuffin combo, because she asked what beverage i wanted. Acts like i'm a martian for asking, so i said coffee. Not only did they upcharge for a regular black coffee, the sandwich was cold with unmelted cheese, and they didn't include the hash brown (apparently that's their signature ripoff - read other reviews). Had to drive back and the deer-in-the-headlights manager finally refunded the upcharge and gave me a hash brown. $8 for a cold sandwich, hash brown and black coffee? No thanks. They blew their last chance
  • BW
    Brenda Wise
    Sep 28, 2025
    3.0
    Not bad for fast food
  • LH
    Loretta Hodnett
    Sep 8, 2025
    4.0
    Drive thru was quick n the food was ok. Just average McDonald's food.
  • BR
    Billy Rivera
    Aug 31, 2025
    1.0
    The young man that took my order was great. My food when asked for extra onions came out with three little onions....lol. I spoke tobthe manager and she said there are onions on it. I informed her I ordered extra and she laughed at me and started to argue. Unsat as a manager. I asked for my money back and left.
  • JT
    Jacob Thomas
    Aug 22, 2025
    5.0
    they’re quick to get your food to you and the food is always hot and fresh

Frequently Asked Questions About McDonald's

What are the McDonald's Cleona's operating hours?

McDonald's in Cleona is open daily from 6:00 AM to 11:00 PM.

Does McDonald's Cleona offer delivery services?

Yes, they offer delivery services daily from 6:00 AM to 11:00 PM with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.