McDonald's

3.7
1140 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
160 Brooklyn St, Carbondale, PA
18407, United States

Hours

Reviews

3.7
1,140 reviews
5 stars
438
4 stars
259
3 stars
209
2 stars
76
1 star
158

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and cold food.

Customer Service

Feedback highlighted poor customer service experiences, including rude staff and lack of proper training.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and issues with food quality.

Staff Performance

While some staff were praised for their friendliness, many reviews indicated a lack of professionalism and attentiveness among employees.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money.
  • SD
    Scott Dottle
    2 days ago
    1.0
    Terrible they got my order wrong and the line was ridiculous
  • LC
    Lacei Curry
    Dec 22, 2025
    1.0
    Didn’t get all my order and the fries were cold! They arent taking their job serious. Wasn’t even worth the money. What a waste of time even The Big Mac was sloppy.
  • MC
    Mason Carter
    Dec 14, 2025
    1.0
    The girl working the 2nd window on the night of Sat Dec 13 11:30pm needs SEVERE training on customer service/hospitality. Horrific attitude 🤦‍♂️ I get nights can be grueling but damn.
  • BV
    Brandon Vansplinter
    Nov 30, 2025
    5.0
    It's ran by majority of the local Highschool students and they've Always been respectful and spoke clear and loud enough you can hear them. Only thing I could say bout this McDonald's.. Check your Bag lol. Tend to forget your Sauces
  • AB
    Anthony Bidwell
    Nov 25, 2025
    1.0
    Stop taking mobile orders if anytime something goes wrong you’re gonna suddenly act like Oh well bc that’s a mobile order we can’t help you. I came there daily enjoy your free money today bc I will find someplace else to get my breakfast and coffee

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 160 Brooklyn St, Carbondale, PA?

The McDonald's at 160 Brooklyn St, Carbondale is open daily from 5:30 AM to 11:00 PM for dine-in service.

During which hours is the McDonald's drive-through open?

The drive-through is open from 5:00 AM to 1:00 AM Monday through Wednesday; it operates 24 hours Thursday through Saturday; and on Sunday, it's open from 4:00 AM to 11:00 PM.