Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.
Customers frequently reported long wait times, incorrect orders, and unresponsive staff.
Food Quality
Many reviews highlighted poor food quality, including overcooked, cold, and greasy items.
Cleanliness
Numerous complaints about dirty conditions in the dining area and restrooms.
Staffing Problems
Several customers noted that the restaurant appeared understaffed, leading to delays and poor service.
Customer Experience
Mixed reviews on customer service, with some praising individual staff members while others reported rudeness.
VM
val mc
Nov 7, 2025
5.0
Good food but no coleslaw, ice cream, cheese curds.
Kind of not the same without coleslaw. We weren't the only ones upset with their order either.
JC
Jace Cannon
Nov 7, 2025
1.0
I’m honestly sad how bad this place is it was one of my child hood favs and it was nice and clean but this place is disappointing my food was cold it took 30min for a salmon taco this place should just shut down but it is really sad to see where it is today
NN
Neil
Nov 5, 2025
1.0
Absolutely worst experience I've ever had with food service. Placed a mobile order and it took them over and hour to even acknowledge me being there after I talked to multiple employees who did absolutely nothing to solve this. I eventually had to get my money back because after the hour being there they hadn't even started my order. I've decided to never go back to ths location because of how I was treated. I'd being willing to bet they never do anything about it considering I left my number and the GM never called me. This was about 2 months ago but I know it's still relevant because many people have told me about other terrible experiences they had since then.
GS
George Scott
Nov 3, 2025
3.0
The food was okay my root beer tasted like cream soda.
JH
Jeremy Hamilton
Oct 13, 2025
1.0
Drove from cranberry twp to this establishment Saturday for lunch at 12:30 before going to an event with friends and the doors were locked during normal business hours but the drive thru was open? Not only was this a major inconvenience because I personally can not see burning gas that I paid for sitting in your drive thru line waiting to spend my money at your establishment. This is not the first time we’ve went to the establishment and the doors were locked during business hours. Not only is it an inconvenience it’s also an osha violation and a fire safety concern for employees to lock theirselves in an establishment during routine hours. This needs to be addressed before I escalate matters for failure to answer phones at managing offices I don’t understand your business ethics but how many other patrons want to see your business abolished and something worth while in its place?
Frequently Asked Questions About Long John Silver's | A&W
Can I order online and pickup in store?
Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations
Can I see a menu?
You can see a menu here: https://www.ljsilvers.com/menu/
Do you do deliver?
Yes! Certain locations offer delivery through DoorDash, Uber Eats, or Grubhub. Find your local LJS here: https://www.ljsilvers.com/locations
Do you have any coupons?
Download our app and join the Seacret Society Rewards for discounts, offers, and earn rewards.
What hours are LJS restaurants open?
Hours vary by location. To find hours at a specific Long John Silver's location, please click the link below, enter your location then, select the restaurant of your choice: https://www.ljsilvers.com/locations
Where are you located?
Find a Long John Silver's restaurant near you https://www.ljsilvers.com/locations
Where can I find menu pricing?
Pricing may vary by location. To find menu prices of a specific Long John Silver's location, please click the link below, enter your location, select the restaurant of your choice, and click Order Online for Pickup: https://www.ljsilvers.com/locations
Does Long John Silver's in Butler, PA accept reservations?
No, this Long John Silver's location does not accept reservations.
Can I order food online for pickup at Long John Silver's in Butler?
Yes, you can order online and pick up in-store at participating locations, including Butler. Visit https://www.ljsilvers.com/locations to find your local restaurant.
What are the operating hours for the Long John Silver's in Butler, PA?
The restaurant is open daily from 10:00 AM to 9:00 PM, although hours may vary during holidays like Easter Sunday when it closes early.
Does this Long John Silver's location offer delivery and what services are available?
Yes, delivery is available through DoorDash, Uber Eats, or Grubhub, depending on the specific location.
Are there any payment options available at Long John Silver's in Butler?
Yes, they accept American Express, Discover, Mastercard, Visa, debit cards, credit cards, and mobile NFC payments. Cash is not required.
Is the Long John Silver's Butler location family-friendly and accessible?
Yes, this location welcomes families and children, has a children's menu, high chairs, wheelchair accessible entrances, parking, and restrooms.
What kind of seafood does Long John Silver's in Butler serve?
They serve wild-caught Alaska pollock, Alaska salmon, north Pacific cod, shrimp, chicken, hushpuppies, and more, offering a unique seafood experience.
Which nearby restaurants could I visit before or after eating at Long John Silver's in Butler?
You might visit nearby A&W Restaurants, Red Lobster for seafood, Taco Bell for Mexican food, or Pizza Hut Express for pizza, all located near the Long John Silver's in Butler.
Where can I find a coffee shop near the Long John Silver's in Butler?
Starbucks is located nearby for coffee and smoothies if you want a drink before or after your meal.
If I need banking services near Long John Silver's Butler, where can I go?
PNC Bank, NexTier Bank, and PNC ATM are close by for your banking needs.