McDonald's

3.1
913 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5261 Library Rd, Bethel Park, PA
15102, United States

Hours

Reviews

3.1
896 reviews
5 stars
260
4 stars
150
3 stars
154
2 stars
102
1 star
230

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with many noting issues with order accuracy and staff attitudes.

Order Accuracy

Frequent complaints about missing items or incorrect orders, with several customers emphasizing the need to check orders before leaving.

Temperature Control

Multiple reviews highlighted problems with food temperature, including cold meals and uncomfortable dining conditions.

Cleanliness

Some customers praised the cleanliness of the location, while others reported unsanitary conditions and lack of basic supplies.

Drive-Thru Efficiency

While some customers experienced quick service at the drive-thru, others reported long wait times and disorganization.
  • BM
    Ben Miller
    Jan 3, 2026
    1.0
    I found a band aid in my French fries and lied about the ice cream machine being down when i literally saw someone before get on plus they made my niece cry over the ice cream and screamed at her and me, will not return here again, the refused to let me speak to a manager
  • AK
    Amber Kelly
    Dec 12, 2025
    5.0
    The young man with dark hair at the 1st window taking orders tonight was absolutely so sweet! He was kind and i hope you appreciate those kinda workers, especially the young ones cause theyre hard to find. Its Friday night also! So thats even busier and hes still awesome
  • MM
    McKenzie McDonald
    Oct 11, 2025
    1.0
    If I could give negative 10 stars I would. It was atleast a minimum of 90 degrees in the dining room. While waiting for our food my friend literally fainted because it was so hot and then when I went to ask how much longer for my food they gaslighted me saying they never got my order. I would highly recommend not going here unless if your looking to be cooked to well done and charred. Honestly, save the money by not turning the heat on when it’s 70 degrees outside.
  • MM
    Michael Meucci
    Oct 9, 2025
    4.0
    Messed up my order this time. Disappointing but still delicious
  • CR
    Chris Reidenbaugh
    Oct 1, 2025
    5.0
    Great burgers and good service at the bar

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's?

The drive-thru is open every day from 6:00 AM to 11:00 PM.