Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported a mix of friendly and rude service, with many noting issues with order accuracy and staff attitudes.
Order Accuracy
Frequent complaints about missing items or incorrect orders, with several customers emphasizing the need to check orders before leaving.
Temperature Control
Multiple reviews highlighted problems with food temperature, including cold meals and uncomfortable dining conditions.
Cleanliness
Some customers praised the cleanliness of the location, while others reported unsanitary conditions and lack of basic supplies.
Drive-Thru Efficiency
While some customers experienced quick service at the drive-thru, others reported long wait times and disorganization.
BM
Ben Miller
Jan 3, 2026
1.0
I found a band aid in my French fries and lied about the ice cream machine being down when i literally saw someone before get on plus they made my niece cry over the ice cream and screamed at her and me, will not return here again, the refused to let me speak to a manager
AK
Amber Kelly
Dec 12, 2025
5.0
The young man with dark hair at the 1st window taking orders tonight was absolutely so sweet! He was kind and i hope you appreciate those kinda workers, especially the young ones cause theyre hard to find. Its Friday night also! So thats even busier and hes still awesome
MM
McKenzie McDonald
Oct 11, 2025
1.0
If I could give negative 10 stars I would. It was atleast a minimum of 90 degrees in the dining room. While waiting for our food my friend literally fainted because it was so hot and then when I went to ask how much longer for my food they gaslighted me saying they never got my order. I would highly recommend not going here unless if your looking to be cooked to well done and charred. Honestly, save the money by not turning the heat on when it’s 70 degrees outside.
MM
Michael Meucci
Oct 9, 2025
4.0
Messed up my order this time. Disappointing but still delicious
What are the operating hours of this McDonald's location?
This McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's?
The drive-thru is open every day from 6:00 AM to 11:00 PM.
During what hours is delivery available at this McDonald's?
Delivery is available daily from 6:00 AM to 10:30 PM.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Where is this McDonald's located?
It is located at 5261 Library Rd, Bethel Park, PA 15102, USA.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Apple Pay, Android Pay, cash, Discover, Mastercard, and Visa.
Can I order food from this McDonald's using a mobile app?
Yes, you can order through the McDonald's App available on both iOS and Android platforms.
What other dining options are near this McDonald's?
Nearby dining options include SUBWAY, Burger King, Jersey Mike's Subs, Panera Bread, and Pasta Too, offering a variety of sandwich and restaurant choices.
Where can I find nearby gas stations or convenience stores near this McDonald's?
Convenience and gas stations nearby include GetGo Café + Market, Amoco, and 7-Eleven.
What local services and shops are close to this McDonald's that customers might visit?
Nearby services include Citizens Bank ATM, South Hills Jewelers, AutoZone for automotive needs, and beauty salons like Shear Talent and Permanent Makeup Artistry.