McDonald's

3.5
683 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
260 W Swedeford Rd, Berwyn, PA
19312, United States

Hours

Reviews

3.5
683 reviews
5 stars
252
4 stars
151
3 stars
101
2 stars
45
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during peak hours, with long wait times for food.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, particularly in the drive-thru.

Staff Attitude

While some customers praised the friendliness of the staff, others experienced rudeness and a lack of customer service.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or stale items, while others enjoyed fresh food.

Cleanliness

The restaurant was generally noted for being clean, although some customers reported dirty conditions during busy times.
  • WR
    Will Robins
    Nov 13, 2025
    5.0
    Was here with some friends, haven’t been to a McDonald’s in a while but was very impressed, food was fast and tasted greater and the service was so nice
  • NR
    Nicholas Rybinski
    Nov 13, 2025
    5.0
    One of the best fast food spots I’ve been to in a while. Clean, friendly and quick. On of my go to spots now.
  • LR
    Lauren Robins
    Nov 13, 2025
    5.0
    I love this McDonald's location! It's so clean and the staff is so friendly. Will be back for more snack wraps! My favorite!
  • MC
    Meghan Chizauskie
    Nov 13, 2025
    5.0
    I'm not a morning person, and the way I was treated grabbing my coffee and sausage mcgriddle, made my day! Team full of sunshine!
  • JD
    Jake DiSanto
    Nov 7, 2025
    1.0
    Unless dealing with a manager, service here is terrible. I place online orders to get my food quickly and it now seems every time that going through the drive through without any orders in advance is faster since the past several times I have had an online order I have had to wait off to the side for over 10 minutes on my lunch break and no time to eat because of it; all the while watching a drive through line go through and get their food within a minute of reaching the second window. Today I spent more than half my lunch break waiting for my food, and yesterday I got to sit and wait in the drive through line, watch a $62 order get placed, and fulfilled in front of me before being told I need to pull to the side and wait for my food. Tl;dr They dont care if you order online, you're going to wait and watch everyone else that ordered after you get their food first.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 260 W Swedeford Rd, Berwyn, PA?

McDonald's is open daily from 5:30 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, the McDonald's location offers drive-thru service operating daily from 5:30 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.