McDonald's

3.6
2031 reviews
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Business Details

1930 Street Road, Bensalem, PA
19020, United States
(215) 245-1440
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1930 Street Road, Bensalem, PA
19020, United States

Hours

Reviews

3.6
2,031 reviews
5 stars
826
4 stars
431
3 stars
324
2 stars
133
1 star
317

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiencing long wait times and incorrect orders.

Order Accuracy

A significant number of reviews mentioned issues with receiving incorrect or incomplete orders, leading to customer frustration.

Drive-Thru Experience

Customers frequently complained about slow service in the drive-thru, with some waiting over 30 minutes without receiving their orders.

Management Issues

Several reviews highlighted poor management practices, including disrespectful behavior from managers and lack of accountability for service failures.

Cleanliness and Environment

While some customers noted cleanliness in the dining area, others pointed out issues with the overall environment and service quality.
  • EU
    Erik Ulmer
    3 days ago
    2.0
    Trash in drive thru lane. They are taking cars out of order.. sitting at the second drive-thru for a long time, another car pulls up into the 1st lane and somehow they get service quickly. I kept trying to get someone's attention but no one answered.
  • AJ
    A J
    Dec 25, 2025
    1.0
    They will have you sitting in the drive thru for more than 15 minutes without saying a single word and will be rude when you say “hello” I understand if you get busy, I’ve worked 8 years in the food industry but this location is just rude and inconsiderate
  • JZ
    julian ziv
    Dec 21, 2025
    1.0
    Had me waiting for 15 mins then wouldn’t take my order code because apparently trying to get their attention is rude
  • ML
    Matthew L
    Dec 11, 2025
    1.0
    45-60 mins in the drive thru is crazy, get it together McDonald's. On top of it all they pulled me in the parking lot, forgot about me, had to go inside after sitting in my car for 20 mins. They had no idea what I ordered , even though I gave them my order # at the DT speaker box. They had to ring me in all over again and wait another 10-15 mins.Never again. Wasting my gas and time. No compensation by the manager for the long wait. Terrible all the way around.
  • CC
    C C
    Dec 3, 2025
    1.0
    Asked for ketchup at the window. Only was given 2 packets! How cheap are you guys? Then to top it off, the drive thru attendant is rolling her eyes & acting like I’m inconveniencing her!!! Meanwhile i’m wasting my break honking at the window instead of eating my lunch on my brief 30 minute break from work. What happened to the days when you got service with a smile + just a handful of ketchup in bag when you asked!? UPDATE: Burger wasn’t plain like I ordered & my medium fries aren’t even full. What a joke
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Bensalem, PA?

This McDonald's location in Bensalem is open 24 hours every day of the week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 with options including curbside pickup, same day delivery, and no-contact delivery.