McDonald's

3.7
2016 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1930 Street Road, Bensalem, PA
19020, United States

Hours

Reviews

3.7
2,016 reviews
5 stars
822
4 stars
430
3 stars
323
2 stars
132
1 star
309

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, particularly managers, leading to a frustrating experience.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and poor attention to customer requests.

Drive-Thru Experience

While some praised the drive-thru for speed and friendliness, others experienced long wait times and confusion with orders.

Cleanliness

The restaurant was noted for being clean, with some customers appreciating the condition of the dining area and restrooms.

Food Quality

Mixed feedback on food quality, with some customers receiving fresh and hot meals, while others complained about cold or poorly prepared food.
  • JM
    Jill Madden
    1 day ago
    1.0
    Always slow service. Always get the wrong order from drive thru. So this time I went in and still received the wrong order.
  • CH
    Chaz George Batman Hotline
    1 day ago
    1.0
    Hope the owner reads this. At 9:30 pm Friday night I dined here.i dined here my whole life but never again due to the 2 managers that treated me poorly. I gave the female manager the promo receipt for the buy 1 get 1 any sandwich and she gave me disrespectful faces and spoke words I could not understand, then she disappeared to gossip with 2 other managers and brought a male manager over to gossip in another language with him in front of me. Finally I ordered the 2 cheeseburgers using the promo code but the male manager would not give me the 2 sandwiches, instead he made me wait around while completing a survey and my eyes are not good so I had to get my glasses out and read all those questions while standing around hungry. It was ridiculous. He said I could not have the food until I completed a whole new survey. I felt like I was sentenced in a courtroom by these kids who couldn't even speak clear english.
  • AG
    Aquil Gross
    4 days ago
    5.0
    McDonald’s is a reliable spot for quick, affordable meals with consistent taste. The service is usually fast, making it convenient when you’re on the go. While it’s not the healthiest option, it’s a classic choice for satisfying cravings.
  • CC
    carrie
    Nov 14, 2025
    1.0
    Ugh where do I start i ordered through door dash from this store I ordered a steak egg and cheese bagel with extra breakfast sauce and extra onions WELL THE BAGEL IS HARD NO WAY TO EAT IT NO EXTRA ONIONS AND NO EXTRA SAUCE MATTER OF FACT THERE'S NONE NEVER EVER AGAIN
  • JJ
    Jung An (Jung)
    Oct 31, 2025
    1.0
    longtime customer here. quality of service here has definitely declined.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Bensalem, PA?

This McDonald's location in Bensalem is open 24 hours every day of the week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 with options including curbside pickup, same day delivery, and no-contact delivery.