McDonald's

3.5
1378 reviews
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Business Details

1240 Bristol Pike, Bensalem, PA
19020, United States
(215) 245-7337
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1240 Bristol Pike, Bensalem, PA
19020, United States

Hours

Reviews

3.5
1,378 reviews
5 stars
526
4 stars
275
3 stars
203
2 stars
108
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers reported unsanitary conditions, including dirty tables and unpleasant odors in the restaurant.

Food Quality

Feedback indicated inconsistent food quality, with complaints about undercooked items, greasy burgers, and missing order items.

Staff Attitude

While some reviews praised friendly staff, many others noted a lack of professionalism and attentiveness from employees.

Operational Problems

Customers experienced issues with the drive-thru, including cash-only transactions and closed dining areas during operating hours.
  • TS
    Tim Smith
    5 days ago
    1.0
    Terrible service, messed up the order, and the staff didn't even speak to me when I went through the drive through, they literally pushed a bag at me with a dirty look. I rarely eat fast food but felt like a burger for nostalgia and am extremely disappointed. No customer service and no one answers the phone, not waiting in line to try to get it fixed. Highly recommend finding another location.
  • DV
    Dolores Vaughan
    Jan 5, 2026
    1.0
    Manager on duty extremely RUDE
  • CS
    Chris Swierzy
    Jan 3, 2026
    1.0
    Why the hell are all the doors locked at 7:35 on a Saturday night?
  • CS
    Coraima Soto
    Dec 21, 2025
    1.0
    This is the worst McDonald's I've ever been to, worse than the ones in North Philadelphia. The cashier was a jerk, and some woman who thinks she's a man followed us outside as if we were going to steal something, just because the door said they closed at 6 pm and a man wanted to come in, and it was only 4:41 pm. I thought it was still open, and they came out yelling and following us with aggressive attitudes. They're a bunch of awful people. McDonald's should screen its employees better. Este es el peor McDonald's en el que he estado, peor incluso que los de North Philadelphia. La cajera fue una maleducada, y una mujer que se cree hombre nos siguió afuera como si fuéramos a robar algo, solo porque en la puerta decía que cerraban a las 6 de la tarde y un hombre quería entrar, y apenas eran las 4:41 de la tarde. Yo pensé que todavía estaba abierto, y salieron gritándonos y siguiéndonos con actitudes agresivas. Son un montón de gente horrible. McDonald's debería seleccionar mejor a sus empleados.
  • SS
    Silvis
    Dec 6, 2025
    1.0
    This used to be a substandard McDonald's Ive only had food poisoning three times out of 7 years from this McDonald's. I went in today and as soon as I got in the whole McDonald's smelled like diarrhea. My stomach turned as soon as I stepped into the place is that a walk out and leave. I don't know if they're not cleaning the bathroom I don't know if they're not mopping the floor I don't know what it is up with this place but they're always seems to be something wrong here and I don't get it.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1240 Bristol Pike, Bensalem?

McDonald's at 1240 Bristol Pike, Bensalem is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to midnight on Friday and Saturday.

Does this McDonald's location offer drive-thru service, and what are the hours?

Yes, this McDonald's location has a drive-thru open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.