Dunkin'

3.7
398 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bensalem, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3401 Street Rd, Bensalem, PA
19020, United States

Hours

Reviews

3.7
398 reviews
5 stars
177
4 stars
82
3 stars
44
2 stars
17
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling rushed and disrespected.

Order Accuracy

A significant number of customers reported issues with incorrect orders, leading to dissatisfaction and wasted money.

Food Quality

Several reviews mentioned stale or poorly prepared food items, including donuts and sandwiches, contributing to negative experiences.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that experiences can vary.

Drive-Thru Efficiency

While some customers experienced long wait times, others noted quick service at the drive-thru, suggesting inconsistency in service speed.
  • PI
    p I
    Nov 7, 2025
    1.0
    I was very unsatisfied with the food and service at this dunkin. The 1st problem was I tried to order my drink with certain customizations and was criticized for what I was ordering. This threw me off because since when are we told what we can and cannot add to our order especially when it’s available. The 2nd issue is once I took a sip of my drink it tasted like the milk was rotten and there were what looked like pieces of curdled milk at the bottom of my drink. I was speechless and immediately started having stomach pains. The service and food were unacceptable and this has never happened to me before. Unfortunately I had already driven off before trying my drink and was not able to return to get my money back. I did however stop at another dunkin and told the manager what happened and was compensated.
  • AM
    alisha mcknight
    Sep 30, 2025
    1.0
    Service is terrible. They’re actually really rude you can’t even think or decide what you want because they like to rush you out the line. A few times being at Dunkin’ Donuts wanting to try something knew they don’t help you or give you any advice.
  • DB
    DD B
    Sep 29, 2025
    1.0
    Rushed and rudeness upon ordering. Coffee was badly tasted. And has brows tasted burnt even tho they weren't. Nasty 😝even my donut was stale and it was 1030 an for crying out loud !! wouldn't never ever go back to that place again...waste of my money and turned my stomach
  • RS
    Raja Sankurathri
    Aug 24, 2025
    4.0
    Fine..good on location but atmosphere inside or service seems off...but OK. Stay drive through is your best option
  • WC
    Wini Chow
    Aug 16, 2025
    3.0
    Order the Iced Matcha Latte at the kiosk and reieved the order quickly. Drink tasted exactly as if should. The only thing was the matcha powder was not stirred enough so there was still some stuck at the bottom of the cup. There's a lot of ice in the drink.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Bensalem, PA?

Dunkin' in Bensalem, PA, is open daily from 4:00 AM to 9:00 PM.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch meals at this Bensalem location.