Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unprofessional behavior from employees, with many experiences of incorrect orders and poor customer service.
Order Accuracy
A significant number of reviews mentioned consistent issues with incorrect orders, missing items, and food prepared improperly.
Cleanliness
While some customers noted that the location was clean, others reported unsanitary conditions and a lack of proper maintenance.
Speed of Service
Many customers experienced long wait times, particularly in the drive-thru and curbside pickup, leading to frustration.
Food Quality
Feedback on food quality was mixed, with some enjoying their meals while others complained about cold, undercooked, or improperly prepared items.
SB
Sam Bristow
4 days ago
3.0
Their chocolate milkshakes are not chocolate you get a splash of chocolate in the rest is vanilla. taste like vanilla shake...
KL
kaycee leech
Nov 4, 2025
1.0
The absolute rudest employees to ever have to interact with.
HM
herb mcmillan
Oct 29, 2025
3.0
Usually decent serving times but they do handle your food with no gloves. Witnessed a worker preparing my burger with no gloves and stretching his head. Tried to submit my problem through the McDonald’s app but it of course crashed.
LF
Luke Farmer
Oct 24, 2025
5.0
I had a problem with my order from the night before and Paige the manager was very helpful and replaced it for me the next day and refunded me she’s very professional and understanding
SS
Scott
Oct 22, 2025
1.0
Update, don't bother submitting a form from the owners response, they flat out ignore. It's only to appear as if they care. I'm done with McDonald's for a long long time.
For awhile this McDonald's was fairly decent.
I'm glad to report it's back to the McDonald's standard of small portions of cold fries, missing order items, and a mystery as to what drink you'll end up with.
But look on the bright side, after eating the luke warm chicken, you won't be constipated.