McDonald's

2.7
1016 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
111 Lancaster Pike, Ardmore, PA
19003, United States

Hours

Reviews

2.7
1,016 reviews
5 stars
237
4 stars
133
3 stars
139
2 stars
110
1 star
397

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Cleanliness

The dining area and restrooms were often described as unclean, with some customers expressing concerns about hygiene.

Food Quality

While some customers enjoyed the food, many complained about stale items and incorrect orders, leading to dissatisfaction.

Management Issues

Numerous reviews highlighted poor management practices, including lack of responsiveness to customer complaints and unprofessional behavior from staff.

Overall Experience

Many customers expressed disappointment with their experiences, citing a lack of professionalism and care from employees.
  • TP
    Terrence Pendleton
    Nov 5, 2025
    1.0
    I can't believe that I waited a 1/2 hrs for chicken nuggets & fries. The night manager sweet wanted to give me attitude & I will give you attitude right now it uncalled. Manager sweet was childish 🙄
  • ME
    Mahmoud Ensir
    Nov 2, 2025
    1.0
    The employee's behavior was extremely poor, and the order was delayed.
  • JN
    John C newman
    Oct 27, 2025
    4.0
    Food was good, manager was not friendly but efficient. Dining area was unclean
  • SS
    shanekaren99
    Oct 27, 2025
    3.0
    Ate here twice, was a typical McDonalds except that the men’s bathroom smells like sewer gas. Guys, go pour some water down the floor drain, the p-trap is obviously dried up. Nasty!
  • KI
    Kizzley. Ivory
    Oct 25, 2025
    2.0
    I’ve been waiting at the register for 10 mins no line no one communicated with me just walked past the register as if I’m a ghost . The kiosk don’t take cash . It’s like ppl are lazy and don’t care about the register anymore and they take all day for you to pay at the register just for them to get the order wrong and still wait another 10 mins for the food regardless of the line.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 111 Lancaster Pike, Ardmore?

McDonald's is open daily from 7:00 AM to 11:00 PM.

What hours does the McDonald's drive-thru operate?

The drive-thru is open every day from 7:00 AM to 11:00 PM.