maman is a french bakery, café and leading lifestyle brand with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook.
Mixed reviews on pastries; some customers found them stale or poorly prepared, while others praised their freshness and taste.
Service Issues
Service quality is inconsistent; some customers reported rude or inattentive staff, while others highlighted friendly and accommodating service.
Atmosphere
The cafe has a beautiful and inviting atmosphere, but some customers noted it can get loud and crowded.
Drink Quality
Drinks received mixed feedback; some were enjoyed while others were criticized for being weak or poorly made.
Customer Experience
Overall experiences vary widely, with some customers expressing disappointment and others expressing loyalty and satisfaction.
LD
Lillian Dabz
3 days ago
5.0
I had such a great experience thanks to Nicholas! He was incredibly friendly, patient, and attentive from the moment I walked in. He took the time to make sure my order was perfect and even offered helpful suggestions based on what I like. My drink came out amazing — you can really tell he cares about the quality of what he makes. Nicholas’s positive attitude and warm energy genuinely made my day. It’s refreshing to meet someone who clearly loves what they do and goes above and beyond for every customer. I’ll definitely be coming back because of his exceptional service!
KW
KL Wong
5 days ago
5.0
The cafe is busy. While waiting in line, I eyed a table by the window. The staff, Clove, must have seen my desire. She quickly cleaned the table without being asked and smiled at me. I ordered a steak sandwich. Super delicious but I made a little mess. Clove somehow saw that and gave me additional napkins without me asking! Staff service like that in a quick paced cafe is impressive! The environment is a bit noisy which I think cannot be helped. Would definitely come back again!
SD
Sue Doan
6 days ago
5.0
Today my friend and I decided to have lunch at one our favorite places to eat in Ardmore - “ MAMAN”. Whenever we walk in , there’s always a great person at the register to greet us. Today we had Amir , he was so friendly -greeted us with a smile and was so patient with taking our order. We’ve been here multiple times and Amir seems to always have a positive energy and is always willing to assist at any time . We also was greeted by Brianna -she was another wonderful, friendly and thoughtful associate at MAMAN. She asked if we were ok and how our visit was today, and I replied “ it was great - we love everyone here - they’re all so nice and provide great customer service -the food is fresh and delicious- and my favorite -matcha latte with the chocolate croissant pistachio-They’re so good!l “ if you’re ever in the area in ARDMORE - please visit MAMAN - the people are great , the food is outstanding , and the environment is clean and well decorated!
VH
veronnica houck
Nov 11, 2025
1.0
I really wanted to love this place. I drove in from new Jersey after hearing so many great things, and the food was very delicious- but unfortunetly the service make the whole experience uncomfortable.
when my sister and I walked up to order, the women at the counter did not look up or great us. After standing there akwardly for a bit she said, "can I help you" in a irritated and annoyed tone. My sister, who's been vegetarian her whole life, asked for a chicken ceaser wrap without the chicken, the women proceeded to laugh at her saying "so.. you want it without the chicken?" This was completely unnecessary and honestly embarrassing.
I wanted to order a matcha latte because I saw someone sitting in the cafe with one. On the menu it states "house made syrups." I asked what those flavors were and she acted annoyed again and says "You know... vanilla.. caramel." When I sat down I was dissappointed to see a picture of their special drinks like pumpkin and salted tahini latte.
The food was excellent when it arrived super fresh tasting and very well prepared. But when my Matcha Latte came out it was in a plastic to-go cup, even though everyone around my had them served in cute glasses. It was filled to the top, spilling over and when I tried to stir it, it tipped and spilled over the table. I started to clean it myself with napkins -it took alot, and several employe's walked by saw the issue and did not offer to help or acknowledge the situation. I completely understand this was my fault but simply giving me a mop or asking if i needed help would have made a difference.
I let them know the situation and said I never even got a sip and asked if it was possible to remake it. He replied "its gonna be awhile... were super busy." I looked over and there wasn't a single person in line.
Even when I first walked in (around 3:30, hours before closing) all the pastry labels were removed so i had to ask the same cashier what each one was. She again seemed annoyed, was short and dismissive.
It's honestly disappointing because the food here was amazing and the drinks looked wonderful- but kindness and hospitality matter just as much. I came in really excited to try it but left feeling very unwelcoming. I hope the service is taken into consideration because this could be a staple when visiting suburban square.
WS
Warren Snyder
Nov 10, 2025
1.0
I had an awful experience at this restaurant. The staff were extremely rude and unprofessional from the moment I walked in. Their customer service was terrible — they acted annoyed when I asked simple questions and made me feel completely unwelcome.
To make things worse, they made snarky, disrespectful remarks about my furry costume and showed clear hostility toward LGBTQ+ people. No one should be treated that way, especially in a place open to the public.
I would not recommend this restaurant to anyone who values kindness, respect, or basic decency. There are plenty of other places that actually appreciate their customers.
Maman is open Monday through Friday from 7:30 AM to 6:00 PM, and on weekends from 8:00 AM to 6:00 PM.
What cuisine and menu options does maman offer?
Maman is a French bakery and café offering baked goods such as their famous nutty chocolate chip cookie, coffee, fresh breakfast and lunch items including salads, sandwiches, and quiches.
Can I place an order for pickup or delivery at maman?
Yes, you can place an order online for pickup or delivery via their ordering website.
Where is maman located?
Maman is located at 49 Anderson Avenue, Ardmore, PA 19003, USA.
Does maman host events or special celebrations?
Yes, maman hosts intimate events including baby showers, birthday parties, and engagements, helping customers celebrate and create beautiful memories.
What social media platforms can I follow maman on?
You can follow maman on LinkedIn, Pinterest, TikTok, YouTube, Facebook, and Instagram (@_mamannyc_).
Are there any notable nearby dining options near maman?
Yes, Ruby's Diner, a popular local diner, is near maman for additional dining variety before or after your visit.
What nearby retail options are close to maman for customers to explore?
Nearby retail stores include lululemon and Nike Well Collective, great for shopping sportswear and apparel before or after dining at maman.
Are there real estate services near maman for people looking to move to the area?
Yes, there are multiple real estate agencies nearby such as Lower Merion & Narberth Homes - Cindy Ridgway, and The Felicia Stern Team, which can assist with local real estate needs.
How does maman position itself compared to other eateries in the area?
Maman differentiates itself as a French bakery and café with family-inspired recipes and high-quality ingredients, competing with other restaurants like sweetgreen, bluestone lane, tatte, and levain.