Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
There were numerous complaints about cold or improperly prepared food, including instances of food poisoning.
Management Issues
Several reviews mentioned poor management and staff behavior, indicating a lack of accountability and professionalism.
Customer Experience
Overall, many customers expressed dissatisfaction with their experiences, citing a combination of the above issues.
VS
Vichren Stoev
6 days ago
1.0
I came to eat hear with my buddy after he had an absolutely exhausting trip to NYC. I mean do you know how hard it is to get people's endurance claims approved these days. When we sat down and ordered we noticed a HUGE I mean a GIANT rat behind the counter. This rat had whiskers a foot and a half long and must have eaten all the cheese because our burgers tasted awful. as we were leaving the rat started screeching at us and then picked up the phone, next thing you know the police showed up. at least when the rat gets sick with too much cheese United Health Care will reject it's claim and it will get in generational debt.
EK
Estella Koch
Nov 12, 2025
1.0
The app said it was opened and so I ordered online but then could not go through drive thru or inside because it was locked up and blocked off.
BB
Brianna Black
Nov 10, 2025
3.0
I usually don't mind if my order is messed up, but I ordered a big Mac meal and asked for no pickles, and if there were pickles on it i wouldn't be that upset, but not only did they still put pickles on it, they put EXTRA on and a sliced roma tomato. Accidents happen but ADDING something to the sandwich that wasn't called for is wild.
MF
Mad FluffyFox
Nov 9, 2025
1.0
I don’t mind going to McDonalds. Any of them are always good. Except this one. How do yall keep messing up my order!?
I get a Double Burgee with cheese. Extra cheese only ketchup. Ketchup. Cheese.
Everytime I’ve ordered here, they always add something else to it and ruin it. Onions or pickles.
If I can put a 0 star for the amount of times they get my order right, I would put a 0 star. But I can’t. So they get a 1
TL
thomas lego
Oct 30, 2025
1.0
Friday. Oct 24th 830 pm There was a kid putting paper bags over his head and then serving food in them. The managers thought it was funny
Waited 28 mins for a meal deal ordered online
One of the older men cooks said something very veru very inappropriate to a young lady (customer) who was dressed up in a Halloween costume.
This was all in 1 night. I reported this all to coperate and I dnt think they did anything.
This place is a joke and leadership should be held accountable. The gm should be replaced and the cook tampering with food should be terminated and the man whol harassed a minor should be fired and arrested. I gave alot of detail to coperate. I dnt think they care