McDonald's

3.5
1968 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
407 E Plank Rd, Altoona, PA
16602, United States

Hours

Reviews

3.5
1,968 reviews
5 stars
675
4 stars
437
3 stars
395
2 stars
148
1 star
313

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including sightings of rats and roaches, and dirty dining areas.

Service Issues

Frequent complaints about slow service, incorrect orders, and rude staff interactions were noted.

Food Quality

Customers expressed dissatisfaction with food quality, including cold items and incorrect orders.

Management Concerns

Several reviews highlighted poor management practices and lack of accountability among staff.
  • JS
    Josh Smitchko
    Dec 29, 2025
    1.0
    Didn't have a good experience.
  • SR
    Shawn Rabuck
    Dec 23, 2025
    1.0
    Ordered on the kiosk and needed our cups. We asked if we can get four large cups, and we were in the middle of asking for the food to be for here and the dude just walked away. The employees here are not dressed properly, people who are working with the food do not have there hair pulled up. They handed out our food we were missing a double quater punder and our mocha frape. Went up to the front counter waiting 5-10 mins. They saw i was there and still didnt take my order.
  • VS
    Vichren Stoev
    Nov 18, 2025
    1.0
    I came to eat hear with my buddy after he had an absolutely exhausting trip to NYC. I mean do you know how hard it is to get people's endurance claims approved these days. When we sat down and ordered we noticed a HUGE I mean a GIANT rat behind the counter. This rat had whiskers a foot and a half long and must have eaten all the cheese because our burgers tasted awful. as we were leaving the rat started screeching at us and then picked up the phone, next thing you know the police showed up. at least when the rat gets sick with too much cheese United Health Care will reject it's claim and it will get in generational debt.
  • NN
    Nerdiac Grox (NerdiacGrox)
    Nov 15, 2025
    1.0
    A roach scurried underneath my table, I asked an employee to do something about it and they told me to just smush it..
  • BB
    Brianna Black
    Nov 10, 2025
    3.0
    I usually don't mind if my order is messed up, but I ordered a big Mac meal and asked for no pickles, and if there were pickles on it i wouldn't be that upset, but not only did they still put pickles on it, they put EXTRA on and a sliced roma tomato. Accidents happen but ADDING something to the sandwich that wasn't called for is wild.

Frequently Asked Questions About McDonald's

What are the McDonald's Altoona, PA location's hours of operation?

McDonald's Altoona, PA location is open 24/7, seven days a week.

Does the McDonald's on 407 E Plank Rd offer delivery services?

Yes, this McDonald's offers delivery including same-day and no-contact options.