McDonald's

3.5
1294 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1500 9th Avenue Station Mall, Altoona, PA
16602, United States

Hours

Reviews

3.5
1,294 reviews
5 stars
468
4 stars
266
3 stars
254
2 stars
111
1 star
195

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with reports of friendly staff in the morning but poor service during night shifts and drive-thru.

Food Quality

Many customers complained about cold, poorly prepared food, including soggy fries and incorrect orders.

Cleanliness

Some reviews praised the cleanliness of the location, while others reported unsanitary conditions.

Order Accuracy

Frequent issues with missing items and incorrect orders were noted, leading to customer frustration.

Staff Attitude

Staff attitudes varied, with some customers reporting rudeness and lack of engagement from employees.
  • RR
    Rose
    3 days ago
    1.0
    I take my son there but I personally don't eat there. I get sick every time i go there and it does not matter what McDonald's it is.
  • JH
    John Hamilton
    Nov 10, 2025
    5.0
    Quick in and out even though I requested fresh fries, putting 5 stars to help your reviews (haha). The night manager also yelled "hey cabrón!" And they deserve a raise for dedicating themselves even though the people around them dont care!
  • RT
    Rodney .T
    Nov 2, 2025
    2.0
    Took over 30min just to get it right. came through the drive thru, gave them my order with very specific details. Didn't get it right, so i walked in and kindly let one of the employees know. He requested the manager, and so i told the manager what all was wrong with my order. After they "corrected" my order, i checked again and discovered they didn't give me my basket of fries. So i had to tell the same employee again. i don't recommend going to this McDonalds Location! Very disappointed.
  • SS
    Shawn
    Oct 29, 2025
    2.0
    Tables are almost always dirty you have to tell the employees how do there job wipe down the tables. Customer service on night crew is poor & very good on morning crew. Maintenance guy MIKE who works mornings is an excellent worker all other maintenance employees need some additional training.
  • SW
    Stanley Williams
    Oct 24, 2025
    1.0
    I order online for my breakfast alot but when i have to order before this store opens just so i get it from a different location thats bad i have to order my breakfast the night before set a time to get it just so i can get it from the mcdonalds on the blvd as they actually make my food the right way not a spot of cold eggs a hard sausage patty my dog sticks her nose up at and a bisquit i could use to play baseball with take my advice order your food ahead of time order it the night before if you order on door dash or other places so you can avoid this slop they call food here.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1500 9th Avenue Station Mall in Altoona, PA?

McDonald's is open daily from 5:30 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open Monday through Thursday and Sunday from 5:30 AM to 11:00 PM, and on Friday and Saturday from 5:30 AM to midnight.