Paesano's Italian Family Restaurant

4.5
492 reviews

About

RestaurantItalian Restaurant
Paesano’s Italian Family Restaurant serves hot subs, salads, New York style pizza, soft serve ice cream, wings, pasta, hamburgers, salads, Italian dinners, and more! Eat in, takeout, or delivery available.

Location

Paesano's Italian Family Restaurant
5731 William Penn Hwy, Alexandria, PA
16611, United States

Hours

Reviews

4.5
492 reviews
5 stars
322
4 stars
113
3 stars
32
2 stars
9
1 star
16

What are people saying?

AI-generated from recent customer reviews

Service Issues

Several customers reported rude or inattentive service, with some feeling ignored or mistreated by staff.

Food Quality

While many praised the food, particularly the pizza and ice cream, there were complaints about inconsistent quality and portion sizes.

Cash Only

A recurring theme was the cash-only payment policy, which frustrated some customers who preferred card payments.

Positive Experiences

Despite some negative feedback, many customers expressed satisfaction with the food and service, highlighting a family-friendly atmosphere.

Long Wait Times

Multiple reviews mentioned long wait times for food, particularly during busy hours or when ordering takeout.
  • DM
    D M
    4 days ago
    1.0
    They don't take cards but have an ATM to use and force u to pay a surcharge 0/10 don't recommend
  • KS
    Kevin S.
    Nov 17, 2025
    1.0
    Extremely ignorant staff, me and my young sibling were accosted by an angry grown man who started swearing at us because my sibling had facial piercings. He used very crude language and then tried to trip me as I walked out the restaurant. About 5 staff were at the front counter directly in front of us while this interaction occurred in line. Not a single one said anything, if anything they laughed about it as we left the restaurant. Insanity to let a grown man carry on in such a manner in a family restaurant, I’m still just baffled by the whole situation. Craziest thing to happen to me in a restaurant and even crazier for not a single staff to conjure up the single thought that maybe just maybe it’s bad business to let customers accost and harass each other.
  • SD
    Sonya Dodson
    Nov 8, 2025
    5.0
    Food is so so good! They were very busy so we waited a bit, but everything arrived as ordered.
  • AB
    Alischa Berkey
    Sep 5, 2025
    1.0
    Don't come here unless you have Cash!!! My son wanted something to eat as we were traveling home from a football game and they still had 30 minutes until they closed. The girl taking our order was very rude and acted like she didn't even want to work. We then asked for some ice since my son got hurt from playing football and she gave us the rudest looks. I don't think I'm going to eat here anymore.
  • JB
    Joseph Bigler
    Aug 20, 2025
    5.0
    Great Italian food.

Frequently Asked Questions About Paesano's Italian Family Restaurant

What types of food does Paesano's Italian Family Restaurant offer?

Paesano's Italian Family Restaurant serves hot subs, salads, New York style pizza, soft serve ice cream, wings, pasta, hamburgers, Italian dinners, and more.

What are the operating hours of Paesano's Italian Family Restaurant?

Paesano's Italian Family Restaurant is open Monday through Saturday from 11:00 AM to 9:00 PM and Sunday from 12:00 PM to 9:00 PM.