McDonald's

3.0
1888 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1663 Old York Rd, Abington, PA
19001, United States

Hours

Reviews

3.0
1,888 reviews
5 stars
494
4 stars
323
3 stars
304
2 stars
171
1 star
596

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding orders.

Customer Service

Feedback indicated a lack of professionalism and friendliness among staff, with several customers experiencing rude or dismissive behavior.

Food Quality

While some customers enjoyed the food, there were numerous complaints about food being cold, poorly prepared, or not meeting expectations.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, contributing to an overall negative experience.
  • CR
    Corey Ruffin
    3 days ago
    3.0
    The McDonald's associate who worked the second window needs better customer service training. She was not pleasant and she was not welcoming. She didn't say hello or anything. Your employees at this McDonald's have to understand that it is their job to be pleasant and inviting to customers because we can take our business elsewhere.
  • SP
    Sean Plunkett
    Nov 16, 2025
    1.0
    Consistently the worst personal experience/customer service experience in the drive thru here. All staff are always unfriendly, rude, and seem inconvenienced to be doing the tasks of their job. I tried to exchange a wrong drink, got told to “just wait a second” then realized later they did not include two chocolate mills with happy meals. Incompetent and an unpleasant place.
  • MR
    mark rasdell
    Nov 8, 2025
    1.0
    Twice I ordered the steak and egg bagel they gave me the sausage one instead. The first time I let it go . They did it again I returned them and the dummies did it again they replaced the sausage with a sausage instead of the steak. I'll never go to the Abington McDonald's again.
  • SC
    Sam Clewell
    Oct 19, 2025
    1.0
    Old lady at the drive through old and cranky and got mad that we made a mobile order and didn’t tell her at the speaker. Attitude was not positive at all and we felt unwelcomed
  • FC
    F C
    Oct 11, 2025
    1.0
    Ordered breakfast through the app. App wouldn't let me check in for pickup, then found out they canceled my order. No explanation, no reason, and the restaurant staff refused to take my order in-store because the manager said "we don't have breakfast stuff. It's done." When she noticed I was calling corporate, she said she'd help me out after the order she was working on, proceeded to dispatch breakfast orders for another 40 minutes, still wouldn't take my order, then the rest of the staff refused to help when I asked them to get the manager for me amd wouldn't give me her name. It was great. Highly recommend

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1663 Old York Rd, Abington, PA?

The McDonald's at 1663 Old York Rd is open from 7:00 AM to 11:00 PM Monday through Thursday and Sunday, from 7:00 AM to 11:00 PM on Friday, and 24 hours on Saturday.

When is the drive-thru service available at this McDonald's?

The drive-thru is open from 7:00 AM to 11:00 PM Monday through Thursday and Sunday, until 4:00 AM on Friday, and 24 hours on Saturday.