Dunkin'

3.7
373 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Abington, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1701 Old York Rd, Abington, PA
19001, United States

Hours

Reviews

3.7
373 reviews
5 stars
175
4 stars
61
3 stars
41
2 stars
25
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and long wait times.

Staffing Issues

Many customers noted a lack of staff, leading to slow service and overwhelmed employees.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsanitary practices.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good service during their visits.
  • SS
    Sonnur Sahin
    Dec 7, 2025
    2.0
    Recently went by and the man working didnt seem to understand anything. Maybe about 30min for my orderand had people honking. We were in drive through. I decided to come inside and see theres only ONE person working. He didnt know English, his boss was on the phone trying to help. I wasnt able to cancel my order cause he didnt know english. I went inside and spoke to the boss on the phone, this man is the ONLY person working, he doesnt speak english AND he told me sorry he is new. New people are with trainers, he wasnt. I really feel bad and upset the amount of stress he was in. He did all he can to get our order and even if it was little wrong it didnt bother me. What bothered me is THE LACK OF STAFF AND JUST ONE NEW EMPLOYEE. He tried his best but the amount of stress this poor man expirenced cause of his boss is terrible.
  • TP
    Tianesha Pannell
    Nov 17, 2025
    1.0
    Horrible customer service
  • DB
    David Bloomberg
    Nov 11, 2025
    1.0
    No good this place
  • FF
    Frank
    Oct 21, 2025
    5.0
    Great for a fast coffee and snack or a quick bite friendly and helpful staff
  • MM
    Momin Mohiby
    Oct 9, 2025
    2.0
    I ordered sesame bagel toasted not toasted at all cold and not fresh

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1701 Old York Rd, Abington, PA?

Dunkin' in Abington, PA is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer drive-thru and delivery services?

Yes, this Dunkin' location offers both drive-thru and delivery services for your convenience.