Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold or stale items, and incorrect orders.
Cleanliness
Several customers noted cleanliness issues, particularly in restrooms and dining areas.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, praising friendly staff and quick service.
KO
Kayla Olson
Dec 29, 2025
1.0
My hamburger has not been cooked correctly the last couple times we have ordered there. The staff has been super rude. I'm gonna say completely going down hill. Wish someone would do something about this already
RM
Rob McIntyre
Dec 20, 2025
1.0
Apparently, they do not pay much attention to customers in the dining room these days. I was the only customer in the dining room. I ordered my meal using their kiosk, took my number and waited over ten minutes for the table food delivery that did not come. When I managed to get the attention of someone in the kitchen, the order was found somewhere back there in a bag. I have no doubt that it would have continued to sit there had I not pressed the issue. The now lukewarm order was handed over the counter to me with a "here" and when I complained about this service and attitude to the manager (who was not in the kitchen), all I got was a "sorry." This is our local McDonalds, I have supported this business since it opened but I am not sure when I will be going back.
AH
Amie Hockman
Dec 16, 2025
1.0
Talk about being so inpersonable, you walk in and there is no one to greet you, tou have to order at a kisko machine, and not very impressed
JW
John White
Nov 2, 2025
1.0
Went through the drive thru around 8 pm and ordered some mc doubles and a kids happy meal. Needless to say none of us are happy. We all have stomach cramps, we are puking and have diarrhea. My 2 year old threw up all over himself in our car. Check your food quality steps or for possible recalls on items you sold us.
AA
Adrian S. Mendoza ASM
Aug 7, 2025
5.0
Very good experience i met my favorite rapper DRODi