Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Several customers reported issues with food quality, including cold and stale items, as well as incorrect orders.
Customer Service
Customer service received mixed reviews, with many complaints about rudeness and slow service, although some praised friendly staff.
Cleanliness
There were multiple mentions of cleanliness issues, particularly in restrooms and dining areas.
Pricing
Customers expressed concerns about high prices for food items, feeling that they were overpriced for the quality received.
Speed of Service
While some customers appreciated fast service, others reported long wait times, especially during busy periods.
JW
John White
Nov 2, 2025
1.0
Went through the drive thru around 8 pm and ordered some mc doubles and a kids happy meal. Needless to say none of us are happy. We all have stomach cramps, we are puking and have diarrhea. My 2 year old threw up all over himself in our car. Check your food quality steps or for possible recalls on items you sold us.
AA
Adrian S. Mendoza ASM
Aug 7, 2025
5.0
Very good experience i met my favorite rapper DRODi
4L
4 Corners Lawn Care LLc
Aug 7, 2025
1.0
Terrible service took forever
TL
Thee Andrew Lamb
Aug 6, 2025
2.0
$5.69 for a regular double cheeseburger is overpriced.
HR
Hannah Rogers
Jul 13, 2025
1.0
Absolutely the worst customer service around. Ignore kids at the counter to rush your drive through? Ridiculous