Many customers reported issues with food quality, including small portions, old ingredients, and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and mistakes with orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and hair in food.
Management Concerns
Feedback indicated a lack of effective management, with understaffing and inadequate training for employees being common complaints.
Mixed Experiences
While some customers praised the food and service, many others expressed disappointment, indicating inconsistency in overall customer experience.
MC
Madeleine Cull
Nov 17, 2025
1.0
This place used to be a lot better. They’ve reduced on everything. Portion sizes (you get like three pieces of chicken in a wrap now), topping options, and service. Meanwhile prices have gone up a ridiculous amount. Bummer.
JJ
Jennifer Jackson
Nov 14, 2025
1.0
Ordered 2 Cubano grilled cheese. Was overcharged by 3 dollars. Waited 25 minutes for completely inedible food with more mustard than seemed humanly possible. Threw it in the trash and learned my lesson.
WW
Whole
Nov 14, 2025
2.0
Only one person working the lunch hour on a Friday. Way too much mustard on a grilled cheese. Probably not coming back.
ML
Michelle Lee
Oct 22, 2025
1.0
This was the smallest 13 dollar I have ever seen. Chicken and bacon was on the griddle for less than a minute and was ice cold. You could tell the server was not motivated to be there. I was the only customer in the building so it wasn't because they were overwhelmed.
JH
Jonathan Hetrick
Oct 20, 2025
1.0
One of the rudest managers in there I just simply asked if I could refill my drink I was a Dasher the most rudest person I've ever experienced that's besides the point she didn't have to be rude but she was the weirdest person I have dealt with in a long time